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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

Feenixstorm

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Everything posted by Feenixstorm

  1. Extreme lag/low fps

    Even when I start a new game after a few minutes I have started getting really bad lag/low fps. This happens in the preview as well. I know it is probably expected in the preview but it makes it frustrating that I cant even hardly play on the live branch. Outrageous Dystopia.sav
  2. Extreme lag/low fps

    @AlexRou OMG OMG OMG!!!! You are the BEST EVER!!!! I am not even joking right now, my game is now running at 60 FPS!!!!!!!!!!!!!!!!!!!! It was running at 7 this whole time!!!!!!!!
  3. Extreme lag/low fps

    Thank you so much! I'm sure this will help!! You are awesome! <3
  4. Extreme lag/low fps

    @AlexRou Yeah sorry I was mistaken. My monitor plug will either fit in the DVI or HDMI so which one do I choose?
  5. Extreme lag/low fps

    Do I plug it into the digital video, HDMI or S-video? And thank you btw! I had no idea... lol
  6. Extreme lag/low fps

    @AlexRou Vertical
  7. Extreme lag/low fps

    I dont know what you mean? My monitor is plugged into the back of my computer tower? lol Is there a way I can tell? -Sorry super noob at computer stuff. @AlexRou Would that make a difference? If so is there a way I can re-wire it?
  8. I have a few dig/build tasks set on priority 9 as I am out of algae and my dupes keep sweeping (priority 4) and ignoring my priority 9 commands no matter what I try.