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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

DustFireSky

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About DustFireSky

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  1. MultiPlayer

    First: EA Second: franchise Third: A number. Here 3. Three bad combinations in my opinion. The Movie business has the same problems. Milk the cow is also a right word for it. think of "Need for Speed". How many titles we have now ? 25 Games ? This is a reason with some others, why i play Indie Games now. Not all the new Triple AAA titles are bad, but the most of it. They lost her soul.
  2. Some good ideas. Don't forget the pets and the baby's changing table for the toddlers and a "grooming station" for the toddlers. A PC Station to share all the senseless stuff via Facebook or twitter were also be nice. I feel it, it will be a great update!
  3. MultiPlayer

    I don't play all the games on the world. Sorry.
  4. MultiPlayer

    I don't need the multiplayer. It's maybe the new generation of players, who can't play alone. Don't know. But not each game needs a multiplayer. In the current state, the game is not optimized to run smooth on a single PC (big bases) without to synchronize with another PC via the local network or the internet. And for me personally, the most great games for me, don't need a multiplayer. Many current games have a multiplayer. Are they used ? Some of them, yes, but mostly they are abandoned. When I think of the Tomb Raider reboot... Did anyone play the multiplayer ? BTW, it was really bad. Was one simple example. The game has more important things to do as the multiplayer. My Thoughts.
  5. Challenging Goals! I know, to much daydreaming
  6. Are dusk caps obsolete?

    I share the main thought, that every plant should have multiple uses. At least as a ingredient for better recipes.
  7. Can we get an updated roadmap?

    The game is great, but how u said, half baked. It could be much better! The reason is maybe the 6 week updates. Each update from the last couple of updates has at least one building site. Some things does not work as explained or are buggy, exploited, glitched or similar or have worked and now they are broken. If the final 1.0 release will come 2019 (speculation, don't take it serious), can they fix all the problems till then? The snake tail will be longer and longer. Some bugs are fixed in previous updates, but comes back later. For example, all my light bugs died without a reason. Was fixed, but it's back again. Have the dev's milestones ? Goals ? Without the customers, they must have a basic idea, where the game should go. I don't see it. The story elements does not exist. The Codex Pages are not really satisfying (For me personally => Boring). The design art of the great hall (Gravitas building) looks too different in comparison with the rest of the game. Some other buildings too! For example, many games are in early access at the moment now, but some of them have already a story! A little one, but u have a goal. Factorio is one example. The normal game goal is to launch a rocket. Not a great goal, but u have one. They have also a little campaign with round about 3 missions. A sandbox game is good, but not forever. We play games because we need a challenge. If we beat the mission, we are proud. That is missing completely. U can proud about to life since 1500 cycles, yes, but it is not a satisfying one, because it is simple if u have some experience. The environment of the game could be so much challenging, but we have always the same maps. We need walls to climb up! figuratively speaking. I hope they add a story soon and challenging story missions. No one life's forever. But I understand your criticism. At settler 2 they get old too (the carrier), but they don't die. hehe
  8. Can we get an updated roadmap?

    A updated Roadmap were be nice. A direction where the game should go. Settler 2, the best of all the settler series. OT: It exists a project called "Return to the Roots" with all the old settler mechanic, but with multiplayer and updated resolutions and a new tribe! For all interested: https://www.siedler25.org/ Play it. The best mod i have ever played. The AI is much harder!
  9. Do u need the waste of the other generators (Nat-gas, Petroleum)? Explanation: Polluted water was earlier a thing (before a couple of updates), because there was no slush geyser or similar on the map. Petroleum needs the dup's man power to create it (If u do it the normal way without boiling it) Boiling the Petroleum to Nat Gas is a game breaker, if u think about it. U get more Nat-gas as with the normal way through the dup's (farting) or the oil well or the few buildings who produce little amounts of it or the geysers on the map. It is something about balance. The game is good and I enjoy it, but few things are not well balanced. Some buildings are simply useless if u boil the oil to Nat-gas. U never need them. That's criticism and the game needs it! The solar panel stacking is a red towel for me personally. Why u should setup a petroleum gen circle, if u can simply stack the panels ? Because of the waste? Don't think so. A colony with 50 Dupe's maybe need the additional waste, but then, the game performance is under 10 FPS. Another problem, surprise. Not playable anymore. It needs some balance, many parts of the game. I don't know why u are so aggressive. The last sentence is already a hit into the face to the people, they just saying, it need a balance. Criticism do people who love a game! If u don't love it, u don't waste time to write in a forum, rather just leave the game and the forum alone. Maybe u are a sarcastically man, don't know. But i don't like how u discuss it. It destroy the base of a serious discussion. Maybe I wasted my time again and u write again a sarcastically text to blame all the people they took the game serious and criticize some parts of the game who need a redesign.
  10. No one said that u just only build solar panels at the beginning. First, u can't and second the derivation from u of my text is your fault. U just add something to my text, that I never said. The thought about it, is ridiculous. I said, if u are at the space biome (reach it), u don't need any other energy source anymore, because u can stack it and so u just exploit the whole energy concept at this point. That's the thing. That u don't understand my text isn't my fault. Go and don't interpret something in other texts, that the owner never said.
  11. I use it many times if I read the answers. Other people explain the fault with the current system and share my opinion. So, what's your next step ? Disrespectful laughing at them ? I can not take u serious. Or with your words => LOL
  12. Does everybody of them produce 400Watt? U can see it on the energy tab!
  13. Is it just me ? I like the dark atmosphere in the picture. But the water looks hideous
  14. Thanks for your solution. But why runs the turbine ? The middle tile is missing and all the others are blocked and the turbine is still running ? U need only 1 opened for the steam throughput? Curios build. I thought, the turbine must be placed on exactly 5 tiles (Mesh or Gas tiles) under it. Is this the solution the dev's wanted to use the turbine ? hmmm. For me, it doesn't make sense. Just my opinion. But thanks for a working build.