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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

DustFireSky

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About DustFireSky

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  1. It's the clothes of the dupes! Each debris has 4KG and that's the weight of the clothes. I have reported this bug for days ago. No response from the devs.
  2. The most games are learning by doing. I think not, if u haven't the experience, it is better to grab the hints from others. Make your own experience.Have by yourself a great idea to build your base. Myself had a hard time to find the right techniques. Do u know Lego ? The game is something like this. Let your fantasy rise.
  3. Research too OP early game

    +1 for a special room! -1 for the rest. We had had for a long time a slowed research speed. It was horrible!!! NASTY! The whole game tends to a waiting game also without your suggestion. I don't need more waiting parts.
  4. [Game Update] - 273895

    Is the logging still active in this cosmic upgrade hotfix ? And by the way, why we don't get a normal update for all ?!? Any dirty secrets behind this ?
  5. In my current game, at my steam generator room, the gas per tile is 20KG. If I start the steam turbines, after a few minutes, each tile has only 9 KG left. Either the steam turbines eating the gas OR the compressing doors eating it. Don't know. Please fix it. Can't use the steam generators anymore.
  6. The point is another. Why it melts, if they carrying a exo-suits ? That's the point!
  7. Please disable these messages by things, that can't get damaged like the ruin doors.
  8. The dupe suits melts in hot environments with carrying exo-suits to refined carbon. Really bad.
  9. That is an good idea. The maps are small and with each new biome, the map will be smaller and smaller. The possible lack of room comes to worldgen bugs and not proper biomes. BTT: My wishes! New deco plants! We have only the briar and the wheeze wort. Maybe a plant, that eating a special gas and converts it ? And let us make the deco plants renewable. Not the cheating ones. The briar for example. U know, i have the green thumb And don't forget to adding the sunflower. She must be plant in the cosmic She loves it bright! And let them grow! If they get older, they must grow up. We need a little bit variety of the plants look. The god damn briar looks always the same. A Crap-house plant will be nice. Berta, the little crap plant for example.
  10. Only tame plants are good plants. Like the critters. Or in other words: Only a dead bug, is a good bug. (Starship Troopers)
  11. [Game Update] - 272643

    I had an Methane geyser with 650g/s. Your Patch ruined this wonderful values. He is now at 250g/s...
  12. In my current game, no one of my dupes release the overpressure of the Oil-Pump Station. I set this manually to Priority 9. It doesn't change anything. And at one of my pump stations, the red progress bar has left. Lunar Burrow Cycle 980.sav