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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

NurdRage

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About NurdRage

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  1. OMG OMG OMG OMG OMG!!! (runs around flailing his arms in excitement)
  2. I actually think the chemistry SHOULD be re-tweaked. And maybe have different outcomes for different materials Molten metal should actually become metal ore again. And heating metal ore just produces molten metal ore, it doesn't convert into metal. This would actually follow real life: Molten iron oxidizes in air into iron oxide... the ore that iron comes from. If you heat up iron oxide it's just liquid iron oxide lava. You have to refine it again to get back the iron. Same thing happens with copper. Molten copper oxidizes into copper oxide. The reverse happens with gold. Heating gold amalgam produces gold metal (and mercury vapor) in real life. Having different outcomes might actually be more fun if you like random plays. Just like scoring a natural gas geyser that gives free power. If you score a gold volcano you get free metal. But if you score an iron or copper volcano then you get their ores and have to build your metal refining system. Keeps the game interesting that way.
  3. I'm having a similar issue, even with the newest patch (march 17th). I lock a dozen pufts in a room with 2500g per tile of polluted oxygen, after 40 cycles, the oxygen is at 2450g even though i have lots of slime now.
  4. Just wanna say these tubes are awesomely hilarious. I LOVE them.
  5. Those animated trailers are adorable.
  6. I'm not seeing any automation I/O on the coal generator. if you're willing to brute-force it and just need input control then you can build the generator on top of a mechanical airlock and automate that. You turn it on by closing the lock and turn it off by opening.
  7. After running my microbe musher for some time the dupes stop making more liceloafs despite ample resources and idle dupes. I have 100000+ kcal of meal lice i'm converting into liceloafs. I have water setup right beside the microbe musher and i have 4 idle dupes just hanging around. When i assign a continuous task to make liceloafs the dupes at first start making some and after making say 50000 kcal they stop. The microbe musher says "Work Task Assigned" when i click on it and the prority is set to 9 but no dupes come. They stand around idle right in front of it but do nothing. Water is still working and meal lice are still available. I'm currently working around the problem by periodically removing the liceloaf task and then reassigning it. In previous builds my dupes would continuously make liceloafs without stopping. This time they stop. This has happened in multiple games now so i don't think it's just a bugged map. Interestingly enough, when i save and reload the map. The Microbe Musher works again and the dupes go at it. But after awhile they stop again.
  8. [Game Update] - 236679

    Woohoo! you're awesome
  9. Klei, i know i complain a lot. So i just want to say: I love you guys and what you do. I love this game! Thanks for the upgrade!
  10. [Game Update] - 234935

    Loving the new update!
  11. Damn, awesome work. THANK YOU VERY MUCH!