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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About abhiraz

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  1. hey guys so i tried this new beta update and 346893 and game is super laggy it runs at very low frame rate but when i pause it runs smoothly any advice
  2. are your game runny laggy coz mine is super laggy
  3. game crashes on start up after catching a slichther (oil biome creature ) . i was trying to displace this creature to a different location . ram cumsuption also peek high this time i belive this is due to trapped creatures. after deleting that saved log game worked perfectly