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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About sciencyrobot

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  1. When somebody (un?)ironically calls themselves a nazi, but they don't even know what socialism/nationalism means. 

    Too bad our man Nazies have a bad reputation because of someone certain clever guy named Adolf. Still accept that I'm a racist homophobic imbecile tho. 


  2. Literally my reaction when I read that the Forge is going to happen this year: *dies of happiness and shock, because sudden huge amount of happiness right when the mood is awful 24/7 just kills*
  3. Game crash because of... water balloon?

    Oh, nevermind, because this was actually because of the mod Screenshot Tools Wasn't expecting that =\
  4. Game crash because of... water balloon?

    Lmao, I just decided to throw water balloon away and every time my character appear with this thing in hands, game just crashes.
  5. Game just crashes with "attempt to call method "RemoveListener". This is not related to the Forge (probably, but I played normal DST so that's why I think that that isn't because of the Forge). UPD: I checked the log, and it said the same but it said that a water balloon crashed the game the whole time... This thing just was on the ground on my base...
  6. So, there's a problem, that started a while ago. It was hurricane season, i tried to go on a Volcano, but the game actually was sending me back to sea, however, it was saying in the menu, that I was in a volcano with the world 1-100 (but it should be on 2). My HP became from max 120 (because of the Meat Effigy) to max 90. Ok, i thought that is not really matter, but when i tried to go to new world though Maxwell's portal, all of my items disappeared and I spawned on volcano. That was really sad for me, since i had Krampus Sack and all good stuff. I tried to go to the sea, and... My old world! It was on 2-100, on the day, when all of it started. But it wasn't hurricane season: it was mild, the pause screen said that i survived 0 days in total, but the game says it's 100. I deleted the world, though.
  7. Wildbore bug

    So, I was playing SW like normal. It was the end of Dry season, and I noticed two wildbores in water, while I was on land. I played as Webber, and I was like "just a bug, nothing special, maybe they'll come back to their homes later." That was at night, and later, Mild season started. I decided to go back to my base, and when I was halfway to "home", I've seen MORE, LOTS OF WILDBORES JUST RUNNING ON ME. I didn't die, however, that is really surprising. (also there's crabbit on water too... what the hell is wrong with them?)