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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

TerTerro

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About TerTerro

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  1. [Challenge/Scenario] Active Volcano

    You right, just ignore them and that's it. If you change abysalite to normal rock, would be challenge.
  2. Duplicant was digging and needed oxygen. Started to run to main base and stuck in rock (not even close were he digged). before big liquid co2.sav
  3. Some duplicants got stuck when digging ladders. Then i free'd them and they runned to get oxygen. Then i got message that duplicants died and now when clicking the message it shows they are in slime. No corpses are visible. Attached screenshot and save file. Darkest_moonbase_going_not_so.sav
  4. Attached save file. Issue is at liquid pump, bottom right side of base. The Darkest Moonbase.sav
  5. Saved game and clicked MainMenu. Game crashed.
  6. Played first game with agricultural update, new game. Started to build eleictric wires and liquid pipes. Some were not builded and they ignored them. Wanted to cancel, cant cancel, cant deconstruct. They will be not builded. Have the materials as builded new ones higher and they were builded ok. Have save file if needed.
  7. When starting game, you hover over the duplicant and see tooltip of required food quality listed as {0}.