JoeW

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About JoeW

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    NinJoe

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  1. Ok everybody - keep it clean or I am going to have to start locking things down.
  2. I just hid a ton of entirely off topic discussion from this thread. Please keep things on topic. Thanks.
  3. Ok, I am locking this now. I don't think this is going anywhere constructive. That being said. Players on our forums come from all over the world, I hope you all can recognize that having a conversation in English when it isn't your first language can cause confusion from all angles in a conversation. Couple this with how easy it is to take somebody else's words in tones they did not intend and quickly things escalate needlessly. Players in the ONI forums tend to have a lot of intricate and impassioned conversation. I really just want to ask that you extend some courtesy as much as possible. Conversation is great, but it doesn't need to turn into an argument just because you disagree.
  4. [Game Update] - 141

    Hey everybody - it appears that SIEE did not enable the new bundles for players in Europe, so they will not be available. They have informed us that they will be setting those up next week. Unfortunately this is entirely outside of our control and we just have to wait till they set that up. For now, you can still weave these items using spool ingame, but they will not be available for purchase until SIEE makes them available. Sorry for the inconvenience.
  5. [Game Update] - 141

    Ok. Things should actually be fixed now. Sorry for the mess everybody. We're looking at what caused this issue and will be taking steps to ensure it doesn't happen again in the future.
  6. [Game Update] - 141

    Yeah, it looks like SIEE forgot to enable it. We've let them know, but we can't fix it ourselves.
  7. [Game Update] - 141

    We're checking into this now. Edit - We pulled out the "dynamic content" that was causing an issue. The Wortox update is live, but without the most recent balance update. We're reviewing the issue right now and should have that back in there ASAP. But the game should be working now. You can see the changes that didn't make it in here: https://forums.kleientertainment.com/game-updates/dst/
  8. Changed Status to Fixed
  9. Fix for the inspect crash should be fixed now. Logging out/in it should pick up the new changes
  10. Inspecting objects gives error (PS4)

    Fix for the inspect crash should be fixed now. Logging out/in it should pick up the new changes
  11. [Game Update] - 141

    - Fix for the inspect crash should be fixed now. Logging out/in it should pick up the new changes
  12. Ok - so we met for about an hour and a half today. First I wanted to clarify some things. As some of you have pointed out, we tend to communicate by doing more than by saying. This is for multiple reasons but at the heart of it, it's a resource issue. Responding to something means a lot more than I think a lot of you may realize. When an issue is reported it takes time to read and investigate. If the issue can be reproduced it may have multiple components responsible for the issue being fixed and even then there are knock on effects of cascading issues that result from those changes. All these things come into play when thinking about whether a bug should be fixed or prioritized for a different time. While often times a person who reports an issue may think the bug is going to get fixed asap, we generally approach it by prioritizing bugs based on the nature of the issue, how it impacts the community and what resources we have to address it. That's all a normal part of our every day, but communicating this stuff takes a lot of extra time. We agree that we can do better, so we are going to adjust, but we have to find a good balance there. In addition to this as was mentioned earlier in the thread, we do not like to participate directly in conversations because it changes the direction of the conversation. We don't generally take feedback as exactly what is written, but we take the conversation and try to dissect it and figure out where it lines up with what we are trying to achieve. You may have an absolutely wonderful idea, but we disagree with it's execution. Or a horrible idea with a nugget of brilliance. We need those conversations to decipher these things, but when we're involved it very often becomes definitive and creative conversation does not take place. I want to be clear here. And I am not mincing words because I think it's important. This has been our approach for the last 7 years and it has worked very well for us. BUT - there have certainly been times in the past where the community has needed to remind us that we need to be a bit more visible and I definitely think there is room for us to be more communicative here. The team is going to pop in more often and let you know more that we're around. They read these forums every single day and I can tell you personally that we very much care and appreciate your feedback. We do not have the resources to respond to everything, or even a lot of posts, but the ONI team is going to be working toward making sure you all know that we're here and we are taking all your suggestion, feedback and bug reports into consideration. Thanks everybody.
  13. On DLC characters

    There is no issue modifying a characters traits, creating a new version of Wortox with modified traits might be an issue. We're trying to be cool here and allow people to do things within reason, so I haven't taken down any of the old Wortox mods. But if there is a mod meant to let people use the 'real' Wortox without weaving or buying him we will have a problem. Now. Taking an entirely new character and then giving them wortox's abilities is getting into a weird area. So I think right now I will just say, make them substantially not the same character and we're ok. If we see a mod and I don't think somebody is 'trying' to do something sneaky we will generally talk to them first if we have an issue with it.
  14. I am not going to unhide their posts - that would be pretty crappy. They are choosing not to delete the account, so I prefer to keep it that way. But apparently there is a bit of a disconnect here that I am going to try to clear up The way we look at bug reports is that they are there so that we may we sift through them and fix them as appropriate based on priority and what were working on. If they are there, you know we know about them. But it's not meant to be a channel of communication. All that being said, it seems like there is a disconnect here that we need to address. We're going to meet up tomorrow and figure some stuff out. Stay tuned.