Ever Since the new update the game wouldn’t let me load into online
PS4 update 1.43 is live. It's important to note that this is NOT a fix for the logging in issue, however; this build will hopefully help us get more insight into what is actually going wrong, since we currently cannot reproduce this on any of our machines within our studio, even when using specific region accounts or VPNs.
We are asking two things from players who are still getting the hang:
- Send us a NEW screenshot, or tell us *exactly* what the "Connecting" popup text says when it's hung. We have added unique loading text to this pop up that will tell us where in the process it's failing. A picture is preferred if possible.
- Let it sit for five minutes. Within that time the game should notice that it is stuck and automatically call home with some diagnostic info for us.