ntdll.dll windows-level crash.


RoboPhred
  • Pending

Had the game crash into a windows crash handler dialog.  Doesn't seem to be any relevant info in the logs, probably because the program got killed before it could write anything.

The Windows application log recorded this:

Quote

Faulting application name: OxygenNotIncluded.exe, version: 5.3.6.1367, time stamp: 0x578759fc
Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x5825887f
Exception code: 0xc0000374
Fault offset: 0x00000000000f8283
Faulting process id: 0x2a8c
Faulting application start time: 0x01d291f4650cfdaa
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\OxygenNotIncluded\OxygenNotIncluded.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b011949b-e6af-41ff-9d61-60f25b2b5b9a
Faulting package full name: 
Faulting package-relative application ID: 

 

Cannot upload files yet.  Holding on to the output log, but it doesn't seem useful.  Last few entries are:

Quote

Missing KPrefabID reference: 65947
UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogWarning(Object)
Ref`1:Get() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\util\Ref.cs:52)
PlantablePlot:get_crop() (at C:\jenkins\workspace\Release_SimGame\Assets\scripts\game\Buildings\PlantablePlot.cs:12)
PlantablePlot:OnSpawn() (at C:\jenkins\workspace\Release_SimGame\Assets\scripts\game\Buildings\PlantablePlot.cs:33)
KMonoBehaviour:Spawn() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\util\KMonoBehaviour.cs:153)
KMonoBehaviour:Start() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\util\KMonoBehaviour.cs:129)
 
(Filename: C:/jenkins/workspace/Release_SimGame/Assets/Plugins/Klei/util/Ref.cs Line: 52)

System memory in use before: 254.9 MB.
System memory in use after: 260.7 MB.

Unloading 106 unused Assets to reduce memory usage. Loaded Objects now: 107739.
Total: 486.882965 ms (FindLiveObjects: 8.785269 ms CreateObjectMapping: 4.878007 ms MarkObjects: 472.820007 ms  DeleteObjects: 0.397894 ms)

ConsumeMouseScroll is true onMaterialSelectionPanel , but activateOnSpawn is disabled. Mouse scrolling might not work properly on this screen.
UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogWarning(Object)
KScreen:OnSpawn() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\ui\KScreen.cs:85)
KMonoBehaviour:Spawn() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\util\KMonoBehaviour.cs:153)
KMonoBehaviour:Start() (at C:\jenkins\workspace\Release_SimGame\Assets\Plugins\Klei\util\KMonoBehaviour.cs:129)
 
(Filename: C:/jenkins/workspace/Release_SimGame/Assets/Plugins/Klei/ui/KScreen.cs Line: 85)

 

Everything before this is shader and worldgen stuff that I have seen for every game.


Steps to Reproduce
Unknown


User Feedback


This seems to be happening reliably if I load this save.  Even if I load it, then immediately load into a different file, I cannot make it through 1 cycle without a crash to desktop with the above error.

Heap Corruption Cantaloupe.sav

 

Launching the game and starting a new save without loading this one works fine.

Edited by RoboPhred
Note: New saves are not affected if old save is never loaded

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Attached.

 

Are dmp files useful to you?  I have seen them posted elsewhere, but I didn't think to collect them from this crash at the time.  I will try to see if it still happens with a more recent version.

DxDiag.txt

 

edit:

Discovered the dump files, didn't realize the game generated them automatically.  Here are two from the issue.

SimDLL_CRASH_release_208348_20170228-16.1921.dmp

SimDLL_CRASH_release_208348_20170228-16.1033.dmp

Edited by RoboPhred
dmp

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