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Cant launch the game. The result is blackscreen


magicfly
  • Branch: Preview Branch Version: Windows Pending

Hi, I cant launch the same as this results in black screen and nothing happening.

Screenshot attached

Dxdiag attached as well

index.jpg


Steps to Reproduce
Just launch the game from epic store
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User Feedback


Hi magicfly, 

I've got a few questions:

1) This bug is marked as Preview Branch, does that mean you are running 'Griftlands Experimental' from the Epic store?

2) Could you send us the log that should be in [Windows Documents]/Klei/Griftlands_testing/[large number]/log.txt (change Griftlands_testing to just Griftlands if you are running 'Griftlands' from the Epic Store) ? Please send it to livesupport@kleientertainment.com and say it's for Nick.

3) What folder is the game installed in? 

4) Are you running with the latest nVidia drivers?

Thanks, and I'll do my best to figure out what is going on here. 

Cheers,

Nick

Edited by Nick at Klei
Clarification and a few more details needed
  • Thanks 1

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Was there any resolution on this? We're having the exact same issue on one of our two PCs. The only notable distinction is that the one with the problem runs at a lower resolution (1366x768) due to vision issues.

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