Can't open the game

Hi,

This issue seems to happen specifically to people running a Chinese windows, and I am trying to figure out why.

Are you using any translation mod - if so could you tell me which one?

您好，这个问题目前似乎在中文玩家中频繁出现，我们正在试图弄清楚此类问题是怎么发生的。

请问您有在游戏里安装任何mod吗？如果有，请问是哪一个mod？