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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

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  1. Past hour
  2. NightWonder7's Don't Starve Fan Art

    Chances the the event will last about a month or more (wait how long did Forge last?) not including the beta they start off with so everyone should a chance to play
  3. This... Is my Masterpiece

    Whoah! I hadn't realized how old this was!
  4. [Minespatch] Apophenia Art

    How does the shape of the statue support both of them? Maybe Willow and her broodling is lighter than they look.
  5. Willow should get some sort of sun/fire themed verdant skin so she can threaten Snowson >u< (that should be his nickname from now on )
  6. Snack draws DS (Possible requests)

    Like the matchstick girl?
  7. This... Is my Masterpiece

    That's so cool! 0.0
  8. Another art thread

    I'm sure you'd do the same XD
  9. Beeablah's stuff✐

    Is that a pun? Idk it sounded like a pun to me
  10. Extended Sample Character

    I did the instructions and it ran fine until I started editing the torso, now I can't get any of the textures to change now I tried restarting, can somebody help me?
  11. A lot of my drawings

    Was gonna say that myself but I've been rather slack with reading the forums ^^; Anyway welcome to the forums and hope to see more great art from you
  12. Extoller's Art

    I can agree with that. Everyone can dance while Wendy and WX sit back and plan their demise judge watch them
  13. A (kind of old) Willow art

    Welcome to the forums and I must say, that's a real nice piece of art ^_^
  14. DragonMage's Drawing Pad

    I know I probably posted him here before but now he's up on DA and I can't remember if I have or not so look at him again! Also another drawing from other a year ago I decided to finish: Probably a prequel to that earlier Otto one. I remember this was somewhat background practice (I think) but there's not a lot of background or detail at all. Well gotta start somewhere. In hindsight, I probably could have added more to the building.
  15. Ria's Art Canvas

    I come bearing dupes! I made a collage of Whiskers (Don't judge >u< ) And a separate Dupe Ori cos I liked the way he came out: Cutie! There will be more soon... probably.
  16. Docile's Dreckos and more art thread

    It's so CUUUUTE!!!! >u<
  17. Today
  18. OH no... IT'S CUTE! Also fits them due to the adorable tripping animation. I love the rocky one the most here, you put so much detail in shading.
  19. A Dillema

    You'd probably need to send Klei a help ticket regarding this. http://support.kleientertainment.com/customer/portal/emails/new
  20. Why Has Nothing Changed?

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  21. So I share an account with my brother, sure not really exciting but on that account I have all my DST worlds and loyal and elegant skins. A fresh start on a new account would be nice but since the elegant and loyal skins aren't tradeable. So any time I want to play DST I have to contact my brother to be able to log in to the account, play the game and always go under a different name. There are also other games on the account I like but ill probably buy them again on my now main account.
  22. Thank you. It worked very well !
  23. Steam launch bug

    NO! YOUR JOKES ARE GUD! I LAUGH SO HARD! HAHAHAHAHAHAHAHA(end me now)
  24. Relationship & Childbirth Mechanics.

    I mean, the problem with that is, do you really want to see your dupes making love? I don't, to me, they kinda feel like children because of the pitch of their voices and the "WAAHS" they make.
  25. The event thingy

    Tbh if MatPat made a theory on DS, people like Zeklo would lose their jobs.
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