• app not responding, when trying to close


    korrident
    • Pending
      Game Version: SVN 423486
      CPU: AMD Ryzen 9 3950X 16-Core Processor
      RAM: 32768MB RAM
      OS: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)

    Played some time. Tried to quit the game using menu exit button.
    Got the windows "app not responding" and had to force close.
    I restarted the app and was able to stop it normally just after fetching the logs.
    I don't see anything relevant in the logs, I mean, no obvious big flashing ERROR.
    ---
    Seems you are also embedding useful data from DxDiag.txt into the app logs. Is this up to date:
     https://support.klei.com/hc/en-us/articles/360029880691-Hot-Lava-Logs-and-Files-for-Bug-Reports 


    Event log

    The program hotlava.exe version 2018.4.14.4507 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
     Process ID: 19f4
     Start Time: 01d668a3e76113fb
     Termination Time: 2
     Application Path: C:\Program Files (x86)\Steam\steamapps\common\Hot Lava\archive\build\hotlava.exe
     Report Id: c384465c-d9d6-4cf8-b216-670e2296bdb1
     Faulting package full name: 
     Faulting package-relative application ID: 
     Hang type: Unknown
     

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Application Hang" />
      <EventID Qualifiers="0">1002</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>101</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2020-08-02T08:37:43.0612344Z" />
      <EventRecordID>355</EventRecordID>
      <Correlation />
      <Execution ProcessID="0" ThreadID="0" />
      <Channel>Application</Channel>
      <Computer>korrident-yoga-win</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>hotlava.exe</Data>
      <Data>2018.4.14.4507</Data>
      <Data>19f4</Data>
      <Data>01d668a3e76113fb</Data>
      <Data>2</Data>
      <Data>C:\Program Files (x86)\Steam\steamapps\common\Hot Lava\archive\build\hotlava.exe</Data>
      <Data>c384465c-d9d6-4cf8-b216-670e2296bdb1</Data>
      <Data />
      <Data />
      <Data>Unknown</Data>
      <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
      </Event>
    
     

    Edited by korrident





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