Matt o

Switch version crashes CONSTANTLY

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Matt o    0

Running on the lastest version for the switch. The game will crash about every 30-90 seconds. Literally un-playable. This has been a waste of money amd time. Anyone else having these issues?

The crash screen is the black screen that says "The software was closed because an error occured"

Edited by Matt o

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JoeW    20,091

Hey there @Matt o - We're not aware of any crashing issues. It's likely that this may be an issue on your end. Can you try removing the game from your switch and redownloading and installing it?

@JanH Found some helpful info for you. 

Nintendo of America support staff prefers that players with this issue contact them directly due to it being an issue that would be best solved by NOA walking users through possible fixes/repairs.

https://en-americas-support.nintendo.com/app/social/questions/detail/qid/73221/~/the-software-was-closed-because-an-error-occured

 

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