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TheDuckletGamer

hot lava not responding

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When I click play hot lava it goes to this loading screen with the lava monster and I wait like 10 minutes when I click my mouse and it says hot lava is not responding when I click wait for program to respond it prompts me again. This keeps on happening over and over again and I just want to play my game. Pls help me.

not responding.jpg

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JanH    4,515

You should be able to find a resolution to just about every issue that won't allow you to play Hot Lava here: http://support.kleientertainment.com/customer/en/portal/articles/2943741

Should the issue persist, please provide us copies of your DXDiag.txt and your output_log.txt files and we will investigate further. You can generate your DxDiag.txt file by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104

The output_log.txt file will be located in \Steam\SteamApps\common\Hot Lava\archive\build\hotlava_Data\output_log.txt
 

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