Ray Q Posted July 14, 2017 Share Posted July 14, 2017 Please help! I came across this warning screen while loading one of my files. At the same time, the other files work well. The game was launched on my iPad. There is no update available in App store. I've tried to restart the iPad but it didn't solve the problem. Could you please help me with it? Many thx!!! Link to comment Share on other sites More sharing options...
Jokeragah Posted July 16, 2017 Share Posted July 16, 2017 I have the same issue. Are you working on this bug, please let us know. Link to comment Share on other sites More sharing options...
Ray Q Posted July 16, 2017 Author Share Posted July 16, 2017 Hopefully someone in charge can sort it out soon. Link to comment Share on other sites More sharing options...
Evil_Lady Posted July 17, 2017 Share Posted July 17, 2017 I have been having the same problem ever since the last update. Once I create a backpack I cannot reload the saved game, it gives this Warning screen instead. I've tried restarting my iPad and erasing and re-downloading the game. Link to comment Share on other sites More sharing options...
jhonsvick Posted July 17, 2017 Share Posted July 17, 2017 Same Problem, I'm day 100+ and really don't want to lose my world. Link to comment Share on other sites More sharing options...
Ray Q Posted July 18, 2017 Author Share Posted July 18, 2017 Update guys, my partner just found that this issue seems only happen to the top file. She hasn't any problem with saving and loading the rest of the files except the first one. Hope this might be a clue to solve the problem. Nevertheless, this issue still needs to be fixed once and for all to rescue @jonsvick 's great file immediately. Hurry up guys! Link to comment Share on other sites More sharing options...
Chopchopyy Posted July 18, 2017 Share Posted July 18, 2017 I have the same issue on multiple saved games where I had a backpack. I tried the same uninstalling and reinstalling process and nothing worked. Since it was a HUD issue, I decided to try and see what happens if I use a Bluetooth joystick. I figured it would use a different hud. Once installed, I was able to play my saved games again! Hooray! So it looks like the latest fix on iOS using BT joysticks added this bug. Link to comment Share on other sites More sharing options...
Elly0620 Posted July 18, 2017 Share Posted July 18, 2017 I have the same problem. For me it seems to be affecting all my save files, I am using slots 1,2 and 5. Slot 1 was created long before the recent up date and 2&5 were created after the update cuz I wanted to try the No Sweat mode. I think the problem is with the backpack as in all three files I have a backpack. I did have one game going where I didn't have a backpack and I could save and come back to the game no problem, it was going good till I died LOL. My device is an iPad Air, model MD794C/A, iOS 10.3.2 (14F89) Link to comment Share on other sites More sharing options...
JanH Posted July 18, 2017 Share Posted July 18, 2017 We are sorry for the inconvenience; we are aware of the issue and are currently investigating. In the meantime, would you be able to provide us with information on the device you are using including: - Your iDevice version, - Your Device model number, - iOS version number Link to comment Share on other sites More sharing options...
PathfinderMom Posted July 18, 2017 Share Posted July 18, 2017 8 minutes ago, JanH said: We are sorry for the inconvenience; we are aware of the issue and are currently investigating. In the meantime, would you be able to provide us with information on the device you are using including: - Your iDevice version, - Your Device model number, - iOS version number I am having the same problem. I am on an iPad Air, Model: ME898LL/A, iOS 10.3.2 (14F89) File is from an existing game, day 91, multiple backpacks are in use. I have custom game settings in use. I was playing it before the latest app update that added the 'no sweat' mode. Screen shot is attached. Link to comment Share on other sites More sharing options...
danneu8 Posted July 18, 2017 Share Posted July 18, 2017 I am having the same problem as well. 2017 10.5 iPad Pro 256GB. If I craft a back pack, it corrupts my save. Link to comment Share on other sites More sharing options...
Calrais Posted July 18, 2017 Share Posted July 18, 2017 Same problem; IPad4, model MD510C/A , iOS 10.3.2 Link to comment Share on other sites More sharing options...
Honsvik Posted July 19, 2017 Share Posted July 19, 2017 I have the same problem, I am at day 171 and don't want to lose my world. Link to comment Share on other sites More sharing options...
ranma274 Posted July 19, 2017 Share Posted July 19, 2017 I have the same problem iPad air MD789B/A iOS 10.3.2. Thank you for your respone! Link to comment Share on other sites More sharing options...
wcp1002 Posted July 19, 2017 Share Posted July 19, 2017 Same problem on iPad mini2, ME824TA/A, iOS 10.1.1 (14B100) Thank you for your investigation. Link to comment Share on other sites More sharing options...
JanH Posted July 20, 2017 Share Posted July 20, 2017 Thank you everyone for providing us with your device and iOS specs; this has been of help. Our iOS developers are aware of the issue and are working on a possible fix. We are hoping to have the fix out sometime in the next week. We will post an update on this thread once it is ready to roll out on the App Store. Link to comment Share on other sites More sharing options...
Ray Q Posted August 4, 2017 Author Share Posted August 4, 2017 Dear administrator, is there any progress recently regarding this issue? Lots of guys are still keeping the problematic file and suffering... Link to comment Share on other sites More sharing options...
JanH Posted August 4, 2017 Share Posted August 4, 2017 @Ray QThis issue was fixed with the release of Version 1.14 update for iOS. Please ensure that you have downloaded the latest update for the game in your "Purchased" tab on your iOS App Store. Link to comment Share on other sites More sharing options...
Ray Q Posted August 6, 2017 Author Share Posted August 6, 2017 Excellent. Thanks for your kind efforts! Link to comment Share on other sites More sharing options...
phlicess Posted August 16, 2017 Share Posted August 16, 2017 @JanH hello，I have a same problem, my game's version is latest. Link to comment Share on other sites More sharing options...
JanH Posted August 18, 2017 Share Posted August 18, 2017 On 8/16/2017 at 2:23 AM, phlicess said: @JanH hello，I have a same problem, my game's version is latest. In order to investigate this further, we will need more information as well as any steps you can provide so that we can try and reproduce this on our end. - Is this crash/issue happening to all of your save files or only on a specific file? - Is this issue affecting a custom game world or a default one? - Were you in the forest world or caves when this happened? - If you can provide us with as much information as you can about what was happening in the game world when this issue happened, that would be of help. Link to comment Share on other sites More sharing options...
Vesper0_0 Posted September 10, 2017 Share Posted September 10, 2017 Please help , I have met several similar situation ipad2017 128g(iOS 10.3.3) Link to comment Share on other sites More sharing options...
JanH Posted September 11, 2017 Share Posted September 11, 2017 @Vesper0_0 Sorry to hear about this. Could we get you to contact our livesupport team and provide as much information about what your character was doing in the game before experiencing the issue? (Please include your iPad's model number if possible). Link to comment Share on other sites More sharing options...
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