Hi @MADAO_Mu - We are still testing the tool, it's not completely live for everybody yet - But did you get a refund on the game at any point? If you got a refund and repurchased the game later, we are still getting those players in the system and that will be ready after we officially announce the alpha gifts tomorrow.  If you did NOT get a refund can you PM me your STEAM ID so we can investigate? Thanks. 
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