rodolphelix Posted September 17, 2016 Share Posted September 17, 2016 I buy the game today and when I click on the icon nothing happens. Android 5.0 Link to comment Share on other sites More sharing options...
Developer nome Posted September 17, 2016 Developer Share Posted September 17, 2016 Sorry to hear that! Can you tell us what device this is on so we can investigate further? Link to comment Share on other sites More sharing options...
rodolphelix Posted September 17, 2016 Author Share Posted September 17, 2016 Asus Zenfone 2 (ZE551) Model ASUS_Z00AD Android 5.0 Lollipop Please try to fix this, i love that game Link to comment Share on other sites More sharing options...
Pimenteroo Posted September 17, 2016 Share Posted September 17, 2016 Same here. Same device. It is an intel CPU, so that might be the problem. Please make it compatible. Link to comment Share on other sites More sharing options...
Galactik Posted September 18, 2016 Share Posted September 18, 2016 Same issue here on zenfone 2 but on android 6 marshmallow. Edit: small precision: on my device it's not that nothing happens, the game crashes as soon as it's clicked. Link to comment Share on other sites More sharing options...
Developer nome Posted September 18, 2016 Developer Share Posted September 18, 2016 Yes, the fact that it's an Intel CPU makes it all make sense - the game is only compiled for ARM CPUs. We'll be looking into what to do about this on Monday Link to comment Share on other sites More sharing options...
rodolphelix Posted September 18, 2016 Author Share Posted September 18, 2016 We really appreciate it, thanks for your attention. Link to comment Share on other sites More sharing options...
Pimenteroo Posted September 22, 2016 Share Posted September 22, 2016 On 18/09/2016 at 11:43 AM, nome said: Yes, the fact that it's an Intel CPU makes it all make sense - the game is only compiled for ARM CPUs. We'll be looking into what to do about this on Monday Can you update us about that? Any news about the compatibility? Can't wait to play! Link to comment Share on other sites More sharing options...
Pimenteroo Posted October 1, 2016 Share Posted October 1, 2016 So the game was updated yesterday and still not compatible! I WANT MY MONEY BACK!!! Or at least that the game works in my phone! Link to comment Share on other sites More sharing options...
NUKURO Posted October 1, 2016 Share Posted October 1, 2016 They could've told us zenfone 2 aren't compatible yet.. but hey it's BETA where things like this happens. Apparently my report on zen2 not working isn't even considered as a warning before releasing this to other zen2 users... Link to comment Share on other sites More sharing options...
JoeW Posted October 1, 2016 Share Posted October 1, 2016 Hey there. We're looking at what we can do about compatibility for intel cpus. But for now, If you need a refund because the game won't run on your device, contact support at http://support.kleientertainment.com with your purchase information and we will can put through that refund for you. Link to comment Share on other sites More sharing options...
HectorEmilio Posted October 1, 2016 Share Posted October 1, 2016 Hello, my problem is the lag please correct it Here some specs of my Android Android Device: LG L65 Model Number: D280f Android OS Version Number: 5.1.1 Device Manufacturer: LG Here a page where they can see more of my Android Spezifications Please correct it, thanks IP http://www.lg.com/mx/celulares/lg-D280f Link to comment Share on other sites More sharing options...
Murse Posted October 1, 2016 Share Posted October 1, 2016 I just purchased this game today, Oct 1st and it will not even start up. I have a Asus Zenphone 2. Any update on make it possible for this game to run on a Intel CPU? Link to comment Share on other sites More sharing options...
NUKURO Posted October 2, 2016 Share Posted October 2, 2016 They are still looking for a fix. You can ask for a refund until it supports intel cpu. Link to comment Share on other sites More sharing options...
BlackCat_Tapsi Posted October 3, 2016 Share Posted October 3, 2016 Same here with an Intel Atom X5 Z8550. Anyway we should not ask for a refund. The developers need money to fix that problem and hopefully add support for Intel cpus. For me the 4 bucks are worth to hope for intel support. ˆˆ Link to comment Share on other sites More sharing options...
Pimenteroo Posted October 3, 2016 Share Posted October 3, 2016 On 01/10/2016 at 3:35 PM, JoeW said: Hey there. We're looking at what we can do about compatibility for intel cpus. But for now, If you need a refund because the game won't run on your device, contact support at http://support.kleientertainment.com with your purchase information and we will can put through that refund for you. Thx, that's all I wanted to hear. I know that's in BETA, i played DS on the beta as well as shipwrecked. And will only talk bout a refund if the game is fully release and still not compatible. (btw, sorry for my english) Link to comment Share on other sites More sharing options...
Chandler089 Posted October 3, 2016 Share Posted October 3, 2016 Im on a galaxy s5 with 5.1.1 and keep having this issue when loading into my game since the update Link to comment Share on other sites More sharing options...
Developer nome Posted October 3, 2016 Developer Share Posted October 3, 2016 Yeah, that's our bad - if you had a save that was in the "not RoG except it's actually totally RoG" state, it'll be broken this release. We're working on a fix, in the mean time new games should work fine. Link to comment Share on other sites More sharing options...
Chandler089 Posted October 3, 2016 Share Posted October 3, 2016 Even when I go to create a new non rog game I get a error also currently I can't start a game at all Link to comment Share on other sites More sharing options...
Chandler089 Posted October 3, 2016 Share Posted October 3, 2016 And also that error message I posted above was from me starting a new game I figured my old save just was corrupted from the update so I just deleted it and started up a new one and got that message I can play rog but it gives me this error with every non rog I start up Link to comment Share on other sites More sharing options...
Developer nome Posted October 3, 2016 Developer Share Posted October 3, 2016 If you're OK with losing your saves, you could try uninstalling and reinstalling - otherwise just hold on and we'll work on a fix! Link to comment Share on other sites More sharing options...
Chandler089 Posted October 3, 2016 Share Posted October 3, 2016 I'm more than willing to wait I was just addressing an issue didn't know if it was already brought up or not but keep up the good work I've played since since day 1 release on ps4 Link to comment Share on other sites More sharing options...
rodolphelix Posted October 6, 2016 Author Share Posted October 6, 2016 You guys could make the game comp with gamepad controllers, I'll love to play the game with my ipega Link to comment Share on other sites More sharing options...
zuzi.podzim Posted October 7, 2016 Share Posted October 7, 2016 Hello, my problem is falling game, not loading Here some specs of my Android Lenovo A6000, hardware H201, android 5.0.2 Thanks Link to comment Share on other sites More sharing options...
Ang3lina Posted October 15, 2016 Share Posted October 15, 2016 Hello, another player injured by the problem of Intel processors. My Don't Starve not start even. Will wait at least until the game leave the beta to ask for reimbursement. I hope they can fix it. Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.