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Shank Mac crashes immediately on game start - what am i doing wrong?

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leveraged    10

I can confirm that Shank 1 for Mac downloads nicely via Steam, but the game crashes at the end of the opening cutscene. I see a brief flash of the upper left stats graphics before the game crashes. I've verified the game cache files.Here's are the last few lines before the crash from the game.log file. (the crash.log file is empty)[09:25.38] (2899821248) Checkpoint::Activate -- Activated checkpoint 'Start' (6 actions executing)[09:25.38] (2899821248) Checkpoint::Enable -- Enabling checkpoint 'Front of Bar'[09:25.38] (2899821248) LOADING SWAP TEXTURE Animations/Shank_Source.canim[09:25.38] (2899821248) CameraManager::PushCamera - cameraID 0[09:25.38] (2899821248) Cinematic::Start -- now playing cinematic '1a-02'[09:26.37] (2899821248) Cinematic::Stop - Stopping cinematic after 58.97 secs[09:26.38] (2899821248) Trigger::TryTrigger -- triggered 'Camera Region for Main Rail Cam'[09:26.38] (2899821248) CameraManager::PushCamera - cameraID 1530912745[09:26.38] (2899821248) Trigger::TryTrigger -- triggered 'Indoors'[09:26.38] (2899821248) Trigger::TryTrigger -- triggered 'Region Trigger'Mac Details:Processor: 2.66 GHz Intel Core i5Memory: 8 GB 1067 MHz DDR3Graphics: ATI Radeon HD 4850 512 MBSoftware: Mac OS X Lion 10.7.5 (11G56)

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Corey    267

I downloaded Shank from Steam, using a code that was given to me, and it still crashes after the opening cutscene.

How Savvy are you with your Steam client? Would you be interested in running a debug build of Shank?We want to resolve this issue if we can, but we're unable to figure out why it happens. We've tried reproducing the error on Machines with identical hardware and OSX builds and can't seem to do it. So we're not sure why a small segment of people hit this issue yet.The "Thread 1 Crash" unfortunately doesn't provide enough information to even begin looking at why or how it failed. So, if we find someone that this is happening to 100% of the time and run a debug build, there's a chance we might get a more useful error from OSX.

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tato1188    10

How Savvy are you with your Steam client? Would you be interested in running a debug build of Shank?We want to resolve this issue if we can, but we're unable to figure out why it happens. We've tried reproducing the error on Machines with identical hardware and OSX builds and can't seem to do it. So we're not sure why a small segment of people hit this issue yet.The "Thread 1 Crash" unfortunately doesn't provide enough information to even begin looking at why or how it failed. So, if we find someone that this is happening to 100% of the time and run a debug build, there's a chance we might get a more useful error from OSX.

Not much but I am willing to resolve this. I know this game is good and I really don't want to give up on this.

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trabbahabba    10

I am also experiencing a crash right after cut scene. Here is the crash log (dreaded Thread 1). Thread 1 Crashed:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x9ca8590a kevent + 101 libdispatch.dylib 0x9ad35e04 _dispatch_mgr_invoke + 9692 libdispatch.dylib 0x9ad34853 _dispatch_mgr_thread + 53Thread 1 crashed with X86 Thread State (32-bit): eax: 0x00000004 ebx: 0xacee8c00 ecx: 0xb00805dc edx: 0x9ca8590a edi: 0xb0080720 esi: 0x9ad35a4c ebp: 0xb0080738 esp: 0xb00805dc ss: 0x00000023 efl: 0x00000247 eip: 0x9ca8590a cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0xdac45ef8Logical CPU: 0Running OS X 10.7.5 on MacBook Pro 2.4 Ghz Intel Core i7 with 16gb of RAM and monitor set at 1440x900.I closed down all other applications, restarted, etc. I have tried launching from the steam client as well as from the downloaded app. Same issue over and over.

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aidan    10

I'm experiencing the exact same issues on MacBook Pro 2.2Ghz i7 with 8GB ram. I've tried a whole lot of different resolutions and seem to get the same issue each time. I also got Shank 2 through the humble bundle yesterday and am getting the same crash when I try and start a new game.

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Ozten    10

I'm experiencing the same immediate crash as everyone else. I bought via Humble Bundle 7. Downloaded via Torrent.Mac OS X 10.7.5PowerBookNo USB plugged inI get to "Difficulty" select normal and click "Select" - boomProcess: shank2 [66890]Path: /Applications/Games/*/shank2.app/Contents/MacOS/shank2Identifier: com.Klei.Shank2Version: 1.0 (1)Code Type: X86 (Native)Parent Process: launchd [219]OS Version: Mac OS X 10.7.5 (11G63)Thread 0:: Dispatch queue: com.apple.main-thread0 com.apple.ATIRadeonX3000GLDriver 0x0ac05d5c 0xaa00000 + 21210521 com.apple.ATIRadeonX3000GLDriver 0x0ac0400a 0xaa00000 + 21135462 com.apple.ATIRadeonX3000GLDriver 0x0abec794 gldUpdateDispatch + 16623 GLEngine 0x0a64ee9a gleDoDrawDispatchCore + 6314 GLEngine 0x0a5e6a87 glDrawArrays_ACC_Exec + 2865 libGL.dylib 0x91445c0c glDrawArrays + 446 com.Klei.Shank2 0x000c091f KGraphics::VertexBatch::Draw(unsigned int) + 57...40 com.Klei.Shank2 0x0028e46e main + 157641 com.Klei.Shank2 0x0001362d start + 53Thread 1 Crashed:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x95fe590a kevent + 101 libdispatch.dylib 0x94bd5e04 _dispatch_mgr_invoke + 9692 libdispatch.dylib 0x94bd4853 _dispatch_mgr_thread + 53Thread 1 crashed with X86 Thread State (32-bit): eax: 0x00000004 ebx: 0xac67ec00 ecx: 0xb00805dc edx: 0x95fe590a edi: 0xb0080720 esi: 0x94bd5a4c ebp: 0xb0080738 esp: 0xb00805dc ss: 0x00000023 efl: 0x00000247 eip: 0x95fe590a cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0x0e0f4000Logical CPU: 0Binary Images: 0x1000 - 0x3fcfeb +com.Klei.Shank2 (1.0 - 1) <59945659-0650-F385-9CCB-252C2B0D5A4E> /Applications/Games/*/shank2.app/Contents/MacOS/shank2 0x7ec000 - 0x851f17 +SDL (1.2.14 - 1.2.14) <FA2F2FC9-E936-DD87-FBB0-F5052D5CDAB8> /Applications/Games/*/shank2.app/Contents/Frameworks/SDL.framework/Versions/A/SDL 0x863000 - 0x8abfe7 +libfmodevent.dylib (??? - ???) <C81D7B6F-781D-0464-A3B3-0AF87CAB74BD> /Applications/Games/*/shank2.app/Contents/Library/libfmodevent.dylib 0x8bc000 - 0x90bfe7 +libfmodeventnet.dylib (??? - ???) <D2C60333-5FA5-85D1-D4DC-B1B85D8F5299> /Applications/Games...0x9cbd8000 - 0x9cc5ffff com.apple.print.framework.PrintCore (7.1 - 366.3) <EEC03CAB-7F79-3931-87FE-4DF0B767BF47> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore0x9cc6b000 - 0x9cc71fff libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib0x9cc72000 - 0x9cc73ffd libCVMSPluginSupport.dylib (??? - ???) <4B0476F9-950D-3EB7-BD83-F65AF0B05F0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib0x9cdd8000 - 0x9cddcff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib0x9cddd000 - 0x9ce0bfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylibModel: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.5 GHz, 8 GB, SMC 1.69f3Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MBGraphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

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tato1188    10

I'm experiencing the exact same issues on MacBook Pro 2.2Ghz i7 with 8GB ram. I've tried a whole lot of different resolutions and seem to get the same issue each time. I also got Shank 2 through the humble bundle yesterday and am getting the same crash when I try and start a new game.

I also bought Shank 2 from Humble Bundle lol. It does the exact same thing. Crash right after the opening cutscene.

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Woodd1    10

Unfortunately, I started having this same issue. Everything was running perfect on Lion 10.7.3, i was about to fight angelo =S, and then i updaded Lion to 10.7.5, and now!! this thing started!! I really wanna get back and kick some asses!! I wonder if the update has something to do with the crash!! Im running the game via Steam v1.01 on aMacbook pro 2011, 8GB, AMD Radeon HD 6750M 1024 MB"Thread 1 Crashed ↩:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x9997190a kevent + 10 1 libdispatch.dylib 0x9c7a5e04 _dispatch_mgr_invoke + 969 2 libdispatch.dylib 0x9c7a4853 _dispatch_mgr_thread + 53"

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Tuomas    10

To anyone experiencing this problem on Mac: please download the "update 3" package from Humble Bundle. Start the game and post the contents of <username>/Library/Klei/Shank2/rendering.log file. This will help us pin down the cause of this issue.

Tuomas Närväinen

Alternative Games

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Woodd1    10

Im playing, Shank, not shank 2!! Is there a update for it? I can find the rendering.log, Opened with Text edit but its empty. Really hoping for a fix update! cheers

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somedude    10

I bought this game in December and still haven't been able to play it. I have attempted to contact anyone who seems like they would know anything since the Klei website isn't the least bit helpful in the support arena. No response. I have a macbook pro and it crashes just after the difficulty selection screen. Nobody has ever responded to any of my inquiries. Why release a game for a platform if it doesn't even work?

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Corey    267

Unfortunately we still do not have a solution to this as no new additional information is available. We can't find a common computer setup, configuration or conflict between the crashes, and the Mac OSX error code of "Thread 1 Crash" unfortunately doesn't mean anything useful.

If you are having the "Thread 1 Crash" there are currently 2 options.

1) Request a refund.

2) We have compiled a debug version of Shank that might give us a better idea about why it crashes on your machine. If you would like to help us test it, please contact us with this form and let us know.

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Wade    309

I bought this game in December and still haven't been able to play it. I have attempted to contact anyone who seems like they would know anything since the Klei website isn't the least bit helpful in the support arena. No response. I have a macbook pro and it crashes just after the difficulty selection screen. Nobody has ever responded to any of my inquiries. Why release a game for a platform if it doesn't even work?

May I ask if you have a controller/joystick plugged into your computer? If you do, can you try unplugging it and see if that makes a difference?

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RovakX    10

same here. crash after difficulty select. Steam version on MBP (i7, 8Gb ram, AMD Radeon HD 6490M, OSX Lion)need another crash report? or something els? ill do whatever to help!

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