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Diamantis

Previous unlockables gone?

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Diamantis    10

Hey there guys, since the new update it seems all the stuff I unlocked previously - characters, science researched items etc are not there. Any chance they can be restored or is this just something we will need to get used to with the beta?

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Corey    310

Hey Diamantis,

Your unlockables and saved games should carry over to each build we release. Common reasons for them to be lost include:

1) Clearing / Deleting your Chrome data (most common).

On our current Chrome beta, we have to store some data on your computer. Eventually it will be moved into a cloud storage. But, if you delete ALL of your chrome browsing data -- specifically, if you choose to "Clear data from hosted apps." Your save file and info will be deleted.

2) Changing user accounts.

If you have multiple login active, or you switch accounts, this will make the game load a different set (or brand new data).

Hope that helps! Sorry you had to start collecting again, but that should not be the norm or expected while in Beta.

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