Logs and useful info for bug reports

[JanH 8628]

If you encounter any kind of issues while playing Don't Starve and require support either through the forums or through our support desk, here are a number of files you may want to include that will help provide us with more details about your game's performance or graphics-related issue.

DXDiag

In order to get a DXDiag on WindowsXP or more recent operating systems:

- Click on your Start button
- Press the Windows key + R on your keyboard to access the "Run" window
- On the new window, type in dxdiag.exe and press enter; this will open up the DirectX diagnostic tool
- Click on the "Save All Information" tab on the diagnostic tool
- A "Save As..." window will pop up where you can click on save. It will save your hardware information as a document to your desktop (default).
- Close the diagnostic tool and attach the new document to your forum post or support ticket.

Log.txt (Steam and Standalone)

In order to find your game's log.txt file:

PC: Go to your documents folder at Documents\ klei\donotstarve\log.txt 

 

Mac: Go to your documents folder at ~/Documents/Klei/DoNotStarve/log.txt

 

Linux: Go to your Klei folder at ~/.klei/DoNotStarve/log.txt

 

MDMP File

If you are playing on Steam, it may be helpful to provide us with your .mdmp file. It should be located in your Steam folders at: Steam SteamApps Common dont_starve bin .mdmp

Save Files (Steam and Standalone)

There are situations where we may ask you for a copy of your save file.

If you are playing on Steam (with Steam Cloud turned off) or the Standalone version, you can find your save at:
Your Documents folder klei donotstarve Save

If you are playing on a PC + Steam (with Steam Cloud turned on) you can find your save file at:
C:Program FIles (x86) Steam userdata {Your Steam ID Number } 219740 remote

if you are playing on a Mac + Steam (with Steam Cloud turned on) you can find your save file at:
Library application support Steam userdata {Your Steam ID Number} 219740 remote

For save files you will need to add .txt to the end of the file or zip it to add it as an attachment on the forum.