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Joker21srb

[Graphics] Black screen [menu is there, just cant see it]

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Joker21srb    10

Bug Submission

Please choose a category

[Graphics]

Platform

  • Steam

Version Number

69731

Issue title

Black screen [menu is there, just cant see it]

Steps to reproduce

Played on steam, fullscreen. nothing else in particular

Describe your issue

I can see the cursor and a black screen. I can also hear the title music and the clicking sound when i click on something so the menu is there, I am "in game" just cant see anything.

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JLK    50

Hello, I can't actually see a 69731 build in our history but I'm assuming it's today's build which should be (unless something is broken) 69781. Is that correct? I just want to make sure something else isn't broken altogether.

Also, has the game ever run for you before?

Finally, would you please run dxdiag and post the results here? Finding out more about your system might give some clues as to what might be wrong.

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DonFAISAL    10

Bug Submission

Please choose a category

[Graphics]

Platform

  • Steam

Version Number

69731

Issue title

Black screen (just hear the title music )

Steps to reproduce

Played on steam, fullscreen. nothing else in particular

Describe your issue

I can see just the black screen.I can also hear the title music and brfore last updata the game was running , i have windows xp annd thes my Information for my System

****

------------------

System Information

------------------

Time of this report: 11/29/2012, 03:54:07

Machine name: GIGABYTE-

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.100216-2016)

Language: Arabic (Regional Setting: Arabic)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: EP41-UD3L

BIOS: Award Modular BIOS v6.00PG

Processor: Intel® Core2 Duo CPU E7400 @ 2.80GHz (2 CPUs)

Memory: 3582MB RAM

Page File: 1414MB used, 4049MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

----------------------

---------------

Display Devices

---------------

Card name: ATI Radeon HD4300/HD4500 series

Manufacturer: ATI Technologies Inc.

Chip type: ATI display adapter (0x9555)

DAC type: Internal DAC(400MHz)

Device Key: Enum\PCI\VEN_1002&DEV_9555&SUBSYS_24651682&REV_00

Display Memory: 1024.0 MB

Current Mode: 1280 x 1024 (32 bit) (60Hz)

Monitor: Monitor Max Res:

Driver Name: ati2dvag.dll

Driver Version: 6.14.0010.7119 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 8/12/2010 04:39:36, 300544 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: Mini VDD: ati2mtag.sys

Mini VDD Date: 8/12/2010 05:13:20, 5386240 bytes

Device Identifier: {D7B71EE2-D615-11CF-FD6E-6F04A1C2CB35}

Vendor ID: 0x1002

Device ID: 0x9555

SubSys ID: 0x24651682

Revision ID: 0x0000

Revision ID: 0x0000

Video Accel: ModeMPEG2_C ModeMPEG2_D

-------------------

DirectInput Devices

-------------------

Device Name: Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: USB Keykoard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x1A2C, 0x0002

FF Driver: n/a

Device Name: USB Keykoard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x1A2C, 0x0002

FF Driver: n/a

Poll w/ Interrupt: No

Registry: OK

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x27C9

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes

| Driver: usbd.sys, 9/19/2001 15:00:00, 4736 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ | Vendor/Product ID: 0x1A2C, 0x0002

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 8/4/2004 00:45:44, 14720 bytes

| Driver: kbdclass.sys, 8/4/2004 01:45:42, 24448 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 00:56:48, 40840 bytes

| Driver: kbdclass.sys, 8/4/2004 01:45:42, 24448 bytes

|

+ HID-compliant mouse

| Vendor/Product ID: 0x0458, 0x003A

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouclass.sys, 4/23/2007 08:00:18, 22912 bytes

| Driver: mouhid.sys, 4/23/2007 07:59:23, 12160 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 00:56:48, 40840 bytes

| Driver: mouclass.sys, 4/23/2007 08:00:18, 22912 bytes

----------------------------

--------------

System Devices

--------------

Name: Intel® 4 Series Chipset PCI Express Root Port - 2E31

Device ID: PCI\VEN_8086&DEV_2E31&SUBSYS_00000000&REV_03\3&13C0B0C5&0&08

Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (Arabic), 8/4/2004 00:37:44, 68480 bytes

Name: Intel® 4 Series Chipset Processor to I/O Controller - 2E30

Device ID: PCI\VEN_8086&DEV_2E30&SUBSYS_00000000&REV_03\3&13C0B0C5&0&00

Driver: n/a

Name: Intel® N10/ICH7 Family SMBus Controller - 27DA

Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_50011458&REV_01\3&13C0B0C5&0&FB

Driver: n/a

Name: Microsoft UAA Bus Driver for High Definition Audio

Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_A0021458&REV_01\3&13C0B0C5&0&D8

Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 1/7/2005 17:07:18, 138752 bytes

Name: Intel® N10/ICH7 Family PCI Express Root Port - 27D6

Device ID: PCI\VEN_8086&DEV_27D6&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E3

Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (Arabic), 8/4/2004 00:37:44, 68480 bytes

Name: Intel® N10/ICH7 Family PCI Express Root Port - 27D0

Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E0

Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (Arabic), 8/4/2004 00:37:44, 68480 bytes

Name: Intel® N10/ICH7 Family USB2 Enhanced Host Controller - 27CC

Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 26624 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (Arabic), 8/4/2004 00:55:54, 73728 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 8/4/2004 01:55:38, 7168 bytes

Name: Intel® N10/ICH7 Family USB Universal Host Controller - 27CB

Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (Arabic), 8/4/2004 00:55:54, 73728 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel® N10/ICH7 Family USB Universal Host Controller - 27CA

Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (Arabic), 8/4/2004 00:55:54, 73728 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel® N10/ICH7 Family USB Universal Host Controller - 27C9

Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (Arabic), 8/4/2004 00:55:54, 73728 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel® N10/ICH7 Family USB Universal Host Controller - 27C8

Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (Arabic), 8/4/2004 00:55:54, 73728 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel® N10/ICH7 Family Serial ATA Storage Controller - 27C0

Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_B0021458&REV_01\3&13C0B0C5&0&FA

Driver: C:\WINDOWS\system32\DRIVERS\intelide.sys, 5.01.2600.2180 (Arabic), 8/4/2004 00:44:14, 5504 bytes

Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (Arabic), 8/3/2004 22:59:42, 25088 bytes

Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/3/2004 22:59:44, 95360 bytes

Name: Intel® ICH7 Family LPC Interface Controller - 27B8

Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&13C0B0C5&0&F8

Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (Arabic), 9/18/2001 13:32:12, 35968 bytes

Name: Intel® 82801 PCI Bridge - 244E

Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&13C0B0C5&0&F0

Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (Arabic), 8/4/2004 00:37:44, 68480 bytes

Name: Realtek RTL8168D(P)/8111D(P) PCI-E Gigabit Ethernet NIC

Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&C031FC8&0&00E3

Driver: C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys, 5.708.1030.2008 (Arabic), 10/31/2008 05:14:20, 117888 bytes

Driver: C:\WINDOWS\system32\RtNicProp32.dll, 1.01.0716.2008 (English), 7/17/2008 06:35:28, 9728 bytes

Name: Microsoft UAA Bus Driver for High Definition Audio

Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA381682&REV_00\4&20AE66DB&0&0108

Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 1/7/2005 17:07:18, 138752 bytes

Name: ATI Radeon HD4300/HD4500 series

Device ID: PCI\VEN_1002&DEV_9555&SUBSYS_24651682&REV_00\4&20AE66DB&0&0008

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Fir3drake    10

Bug Submission

Please choose a category

[Crash]

Platform

  • Steam

Version Number

-

Issue title

Black screen of death

Steps to reproduce

Start the game

Describe your issue

When I start the game, It seems to just pop up a big black box that takes up most of the screen in the upper left corner. Whenever I click on it I go to the Klei Entertainment games list in steam. I tried uninstalling and re-installing, restarting the computer, cleaning the computer, and everything else. The problem started when the hounds update was added. I cannot seem to get on the game by any means. It donesn't seem to crash at all, but it almost seems like a crash to me.

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scoliomorf    11

I'm having the same issue. I'm running Windows XP, Radeon x1300, 1 gb ram. I have a dxdiag log. It's very large so I won't paste it here unsolicited.. If you would like to see it, let me know how you would like to receive it.

update: It plays fine in window, there I set it to fullscreen and manually set it to my native resolution where it works fine. It only seems to break if it needs to switch resolutions?

Edited by scoliomorf
additional info

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Joker21srb    10
Hello, I can't actually see a 69731 build in our history but I'm assuming it's today's build which should be (unless something is broken) 69781. Is that correct? I just want to make sure something else isn't broken altogether.

Also, has the game ever run for you before?

Finally, would you please run dxdiag and post the results here? Finding out more about your system might give some clues as to what might be wrong.

sry for the delay, anyway i'm not sure what version it is [if versions are numbered differently for steam and chrome]. as i couldn't see anything in the steam version, i loged into chrome to copy the version number. also some info i didn't say, win xp 32, the game did run just fine [steam and chrome] before the latest update. chrome still works. as for dxdiag. do you mean system info? if so, here u go:

-OS: microsoft xp professional 5.1 build 2600

-system manufacturer: gigabyte technology co

-system modal: EP45-UD3LR

-BIOS: award modular BIOS v6.00PG

-Processor: Intel® Core2 Duo CPU E7600 @ 3.06GHz (2 CPUs)

-Memory: 2048MB RAM

-Page file: 2048MB used, 1751MB available

-DirectX Version: 9.0c (4.09.0000.0904)

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