Bug Nintendo switch

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Hello. Whenever I enter the ruins. Cuevas 2 gets stuck and I lose the entire game. Can you give me a solution? I go in and close several times and nothing. It has happened to me in every game that I enter the ruins. Can you help me.


It is in the Nintendo switch version



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So um. The fix is easy once you enter your save, make sure to open your inventory with the right shoulder button(preferably before the game softlocks), wait for the save icon to disappear and wait for at least 5 seconds, you are pretty much done after that

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