EightRiver732 4 Report post Posted November 4, 2020 I recently bought the Wislon funko pop so I could get the Tesla Coil lantern item for the PS4. When I got it I redeemed it and went on my playstation to check it out. After seeing that it could be unraveled I wondered if I could just weave the other funko items. I hovered over one of the other items and saw the triangle button, which is the same as weave and unravel, so I thought it was to weave. I clicked it and confirmed and before I could know what happened I had unraveled the skin I had just paid for. I understand I should have paid more attention to what I was unraveling, but even allowing us to unravel these skins is kind of odd. If there is anyone that can help me out in this situation I would greatly appreciate it and thank you in advance. I really hope my money didn't just go down the drain. If anyone needs confirmation that I even have the toy I can send it. Share this post Link to post Share on other sites
Mike23Ua 9931 Report post Posted November 4, 2020 Just send a Klei Dev your Klei ID- they can look into your entire transaction history to see what items you have, and in this case- may be willing to reverse your recent transactions. I am sorry this happened to you. By the way you can find your entire Transactions history here: https://accounts.klei.com/account/transactions?rewardlink=forgottenspool (just click the close button and ignore the pop up for the spool thing if you’ve already done that part, your transactions will appear afterwards) Here are mine as an example: Share this post Link to post Share on other sites
EightRiver732 4 Report post Posted November 4, 2020 Yeah I know you can see your transaction history but ty for letting me know I can contact klei themselves. If you don't mind telling me how to though? I emailed them twice and both times I haven't heard back, should I contact them here? Share this post Link to post Share on other sites
Mike23Ua 9931 Report post Posted November 4, 2020 Yes contact a dev or Admin here, but they are busy people so it may be a few days before they can reply back to you, please be patient Share this post Link to post Share on other sites
JoeW 37401 Report post Posted November 4, 2020 We already have your ticket, Jan and I were discussing it yesterday. You should be hearing from him soon. Share this post Link to post Share on other sites
EightRiver732 4 Report post Posted November 4, 2020 Okay perfect thank you, and sorry for sending two I didn't know how long these things take. Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 7, 2020 Wait, we can enter gift codes from merch for PS4 again? Share this post Link to post Share on other sites
Cailu95 213 Report post Posted November 7, 2020 24 minutes ago, Dunk Mujunk said: Wait, we can enter gift codes from merch for PS4 again? Yeeeeees, we can through this link on the Klei website https://accounts.klei.com/account/gift Share this post Link to post Share on other sites
NSAiswatchingus 3828 Report post Posted November 7, 2020 27 minutes ago, Cailu95 said: Yeeeeees, we can through this link on the Klei website https://accounts.klei.com/account/gift Time to hunt down the last of the Funko Pop figures. I hope there's a 2nd round of them in 2021. Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 7, 2020 Share this post Link to post Share on other sites
thePHROGsoul 46 Report post Posted November 10, 2020 On 11/6/2020 at 10:18 PM, Cailu95 said: Yeeeeees, we can through this link on the Klei website https://accounts.klei.com/account/gift Dude, SICK! I finally get to redeem my Webrolly code! I have been saving it for nearly 3 years now... lol Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 15, 2020 So I'm attempting to enter the gift codes in on the rewards page, and apparently the code is invalid. Not sure what to do about it. Share this post Link to post Share on other sites
Cailu95 213 Report post Posted November 16, 2020 7 hours ago, Dunk Mujunk said: So I'm attempting to enter the gift codes in on the rewards page, and apparently the code is invalid. Not sure what to do about it. I had a little difficulty when I tried to enter the code the first time, what I can say is that all the letters must be capitalized and the "-" has to be added manually. Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 16, 2020 Ahhh, I did indeed leave out the "-" I'll give it a go when I get home. Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 16, 2020 Yeah I'm an idiot, left out the - Share this post Link to post Share on other sites
BeeClops 1099 Report post Posted November 17, 2020 umm where do you guys have gift codes from? I must be missing something here Share this post Link to post Share on other sites
Dunk Mujunk 2135 Report post Posted November 17, 2020 A bulk of the items from the Klei Store come with gift codes that give you in game skins- And you can redeem the codes on the rewards page- Share this post Link to post Share on other sites
