minespatch Posted August 13, 2019 Share Posted August 13, 2019 [yoink] Link to comment Share on other sites More sharing options...
kiwikenobi Posted August 13, 2019 Share Posted August 13, 2019 I got this email as well. What is this? The strange thing is that it was sent to a secondary email address of mine, not the one I use for this site, so I don't know how it got there. Link to comment Share on other sites More sharing options...
minespatch Posted August 13, 2019 Author Share Posted August 13, 2019 @JoeW@nome@JanH We might have a problem. Link to comment Share on other sites More sharing options...
Developer nome Posted August 13, 2019 Developer Share Posted August 13, 2019 @Diabumade a mistake We're moving support to Zendesk. We weren't supposed to spam everyone though. Link to comment Share on other sites More sharing options...
kiwikenobi Posted August 13, 2019 Share Posted August 13, 2019 Sounds like it's a legitimate email, then. That's good. But does this also mean we don't need to click on the link or do anything else with it, since it was sent by mistake? Link to comment Share on other sites More sharing options...
ADM Posted August 13, 2019 Share Posted August 13, 2019 @Diabu Ah bah bravo Link to comment Share on other sites More sharing options...
Developer nome Posted August 13, 2019 Developer Share Posted August 13, 2019 Mistakes happen. ¯\_(ツ)_/¯ Sorry for the spam folks. Should be stopped now. Link to comment Share on other sites More sharing options...
casloo Posted August 13, 2019 Share Posted August 13, 2019 >Bonjour J'ai reçu un mail de zendesk me demandant de confirmer mon adresse mail en clickant sur un lien. Je n'ai pas clické car Klei ne m'a pas informé de cette procédure. De plus, le mail de zendesk n'ai pas trés professionnel, ce mail trés simple donne l'impréssion de "pishing". Je lis sur le forum que d'autres personnes ont reçu ce mail. Ma question est simple, est-ce que Klei confirme cette démarche de zendesk de nous demander de confirmer notre mail d'enregistrement au compte Klei? merci pour votre réponse bonne journée et bon jeu Casloo Link to comment Share on other sites More sharing options...
JoeW Posted August 13, 2019 Share Posted August 13, 2019 @casloo You don't have to do confirm the email, you can ignore it entirely. Thanks for checking in. Link to comment Share on other sites More sharing options...
Maxposting Posted August 13, 2019 Share Posted August 13, 2019 I was scared that my account was banned ( before reading the email) and then the .zendesk thingie made me think is was a virus website? I was hella scared that something happened to klei. Spoiler Link to comment Share on other sites More sharing options...
minespatch Posted August 13, 2019 Author Share Posted August 13, 2019 https://forums.kleientertainment.com/announcement/64-support-email-error-zendesk/ Thanks for the announcement, Joe. Link to comment Share on other sites More sharing options...
galaxybread Posted August 13, 2019 Share Posted August 13, 2019 I randomly got the thing at the top of my profile but I'm still confused what it is for. Link to comment Share on other sites More sharing options...
Canis Posted August 13, 2019 Share Posted August 13, 2019 I don't know why but I find it irrationally funny that Joe "[yoink]"ed the OP. Link to comment Share on other sites More sharing options...
minespatch Posted August 13, 2019 Author Share Posted August 13, 2019 7 minutes ago, Canis said: I don't know why but I find it irrationally funny that Joe "[yoink]"ed the OP. Saaaaaaaaaaaaaame. Link to comment Share on other sites More sharing options...
Maxposting Posted August 15, 2019 Share Posted August 15, 2019 On 13. 8. 2019 at 6:58 PM, galaxybread said: I randomly got the thing at the top of my profile but I'm still confused what it is for. The place ''at the top of your profile'' is basically displaying any klei annoucements or bugs, It is everywhere, even on top of the DST forum. I believe few days before previous christmas they annouced that their support system would be on low-er staff during Holidays and things so that's where the thing comes useful Link to comment Share on other sites More sharing options...
galaxybread Posted August 15, 2019 Share Posted August 15, 2019 6 hours ago, __IvoCZE__ said: The place ''at the top of your profile'' is basically displaying any klei annoucements or bugs, It is everywhere, even on top of the DST forum. I believe few days before previous christmas they annouced that their support system would be on low-er staff during Holidays and things so that's where the thing comes useful Thank you for telling me this, now I know why I see it on my profile and in a few more places. Link to comment Share on other sites More sharing options...
Pinkamena11FazP Posted August 15, 2019 Share Posted August 15, 2019 Oh I was really confused because I just logged in to see this email and I'm like: "Wait what's happening?" Link to comment Share on other sites More sharing options...
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