Mineirinho Posted June 25, 2017 Share Posted June 25, 2017 Today i've tried to buy itens from the store but when i've proceed to checkout i came across this error. I live in brazil and i have bought itens before on the shop but this is the first time with this error. Failed to calculate sales tax: The Ship To State (MG) is not valid Link to comment Share on other sites More sharing options...
Mineirinho Posted June 25, 2017 Author Share Posted June 25, 2017 Can someone explain to me this error? Sorry if the topic is in the wrong place Link to comment Share on other sites More sharing options...
Developer nome Posted June 25, 2017 Developer Share Posted June 25, 2017 Sounds like a bug on our end, we'll get it fixed for you and let you know. Sorry for the inconvenience! Link to comment Share on other sites More sharing options...
Developer ricardopinto Posted June 26, 2017 Developer Share Posted June 26, 2017 Hi Mineirinho, sorry for the trouble! I've just looked into it and it should be fixed now. I also tried it out using an address from Minas Gerais and it calculated the sales tax correctly (0$), so I would ask if you could try again. Let us know if you continue having an issue. Edit: Sorry, it seems to still be failing. I'll update the thread when it's fixed Link to comment Share on other sites More sharing options...
Developer ricardopinto Posted June 26, 2017 Developer Share Posted June 26, 2017 Hi again Mineirinho! Sorry for the trouble and thanks for letting us know. The website wasn't taking the country into consideration when analyzing the state/zip-code to calculate sales tax. The bug is fixed now! Cheers! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.