Developer nome Posted October 18, 2016 Developer Share Posted October 18, 2016 I'm pleased to hear of some improvement! Anyone who's still having trouble in the Ukraine, please make sure you're getting the same IP shown above. If not, you've got a DNS caching issue. If you're getting the IP above and still having problems, please try visiting https://login.kleientertainment.com/HealthCheck and let us know what you see in place of the "OK" you should see. Link to comment Share on other sites More sharing options...
Slim_Blink Posted October 19, 2016 Share Posted October 19, 2016 22 hours ago, nome said: I'm pleased to hear of some improvement! Anyone who's still having trouble in the Ukraine, please make sure you're getting the same IP shown above. If not, you've got a DNS caching issue. If you're getting the IP above and still having problems, please try visiting https://login.kleientertainment.com/HealthCheck and let us know what you see in place of the "OK" you should see. Dear @nome, This issue come back. October 16 is okey, I play whith friend, but today I wish check the game & it say "Connection to Klei servers failed" immediately when click on "Play". client_log_2016-10-16-17-06-25.txt client_log.txt Link to comment Share on other sites More sharing options...
Nekit_20035 Posted October 22, 2016 Share Posted October 22, 2016 Yes, I have the same problem too, I do not buy starve together, to play with my friend, and we have the same connection problem, trying to run the game as administrator, tried to disable the firewall, anti-virus, it does not help anything. I am from Ukrain, Crimea. Here is my log file client_log.txt Link to comment Share on other sites More sharing options...
Nekit_20035 Posted October 22, 2016 Share Posted October 22, 2016 when entering the pag https://login.kleientertainment.com/HealthCheck knocks out the error the instructions below Link to comment Share on other sites More sharing options...
Serjulios Posted October 23, 2016 Share Posted October 23, 2016 Can't play from 1oct. I can play with VPNgate but have big ping ~5sec. My IP - 194.135.16.191 https://login.kleientertainment.com/HealthCheck - error 403 Ping login.kleientertaiment.com gives to me positive result client_log.txt Link to comment Share on other sites More sharing options...
Developer nome Posted October 24, 2016 Developer Share Posted October 24, 2016 On 23/10/2016 at 5:06 AM, Serjulios said: https://login.kleientertainment.com/HealthCheck - error 403 That is very strange! We don't ever return a 403 from that page. Can you check the SSL cert you get in your browser when you go to that site? Link to comment Share on other sites More sharing options...
Arlesienne Posted October 24, 2016 Share Posted October 24, 2016 20 minutes ago, nome said: That is very strange! We don't ever return a 403 from that page. Can you check the SSL cert you get in your browser when you go to that site? It works under the latest version of Firefox, on Windows 10. The SSL certificate is being issued by Comodo. Link to comment Share on other sites More sharing options...
Developer nome Posted October 24, 2016 Developer Share Posted October 24, 2016 30 minutes ago, Arlesienne said: It works under the latest version of Firefox, on Windows 10. The SSL certificate is being issued by Comodo. Are you having problems playing DST? I'm looking for what it looks like from the PC of the person having the problem. What we have seen a lot in the past is that people with viruses on their PCs or ISP blocking or other such things sometimes are being sent to fake servers instead of ours. Link to comment Share on other sites More sharing options...
Arlesienne Posted October 24, 2016 Share Posted October 24, 2016 11 minutes ago, nome said: Are you having problems playing DST? I'm looking for what it looks like from the PC of the person having the problem. What we have seen a lot in the past is that people with viruses on their PCs or ISP blocking or other such things sometimes are being sent to fake servers instead of ours. Blessedly my game is back after this DDoS people kept mentioning. I did have an initial issue of "Dedicated server failed to start" (dedicated probably due to having caves on the slave shard), but I somehow managed to fix it by rolling back a day, so I didn't even bother any of you folk with a log. Link to comment Share on other sites More sharing options...
Developer nome Posted October 24, 2016 Developer Share Posted October 24, 2016 25 minutes ago, Arlesienne said: Blessedly my game is back after this DDoS people kept mentioning Yeah, that was "fun". Link to comment Share on other sites More sharing options...
Arlesienne Posted October 24, 2016 Share Posted October 24, 2016 19 minutes ago, nome said: Yeah, that was "fun". Fun, you say... My Steam buddies are prevalently DST-ers, so you should have seen the amount of chat popups ("ARLEEES? CAN YOU USE THE GAME?"). My group spent the time between the first post in that "official" thread streaming and stopping said streaming to check if the servers were back (it was our RPG evening). And after they were back, we stayed the night. Seems to fit the definition of "fun" Link to comment Share on other sites More sharing options...
Microsio Posted October 24, 2016 Share Posted October 24, 2016 Can this problem theoretically occur due to the fact that I started to use a proxy server (https://advanced.name/ru if maters) lately? You know, maybe it's not quite related, but I'm from Ukraine and I have a similar thing. Link to comment Share on other sites More sharing options...
Developer nome Posted October 25, 2016 Developer Share Posted October 25, 2016 21 hours ago, Microsio said: Can this problem theoretically occur due to the fact that I started to use a proxy server Yes. The game does login and items through https connections, the same as your web browser. Link to comment Share on other sites More sharing options...
Serjulios Posted October 28, 2016 Share Posted October 28, 2016 On 24.10.2016 at 7:37 PM, nome said: Can you check the SSL cert you get in your browser when you go to that site? How to do it? I living in Crimea and in last year due to sanctions Google have blocked their paid services for us. Maybe this related with our problem? Link to comment Share on other sites More sharing options...
Developer nome Posted October 28, 2016 Developer Share Posted October 28, 2016 Yes, I just emailed google an hour or two ago when @KillerCrock1000 got me a screenshot of the problem, and they confirm this is the case. Annoyingly they did not mention anything before this. We are investigating what we can do about this and will let everyone know when we figure it out. Link to comment Share on other sites More sharing options...
DiTriy Posted October 30, 2016 Share Posted October 30, 2016 On 23.10.2016 at 3:06 PM, Serjulios said: Can't play from 1oct. Same Problem. I cant play Dont Starve Together on PS4. Could not connect to Klei`s servers. Link to comment Share on other sites More sharing options...
Alexellon21 Posted November 2, 2016 Share Posted November 2, 2016 Hello I From Crimea. I can't connect "image". Hope you help me!!! Link to comment Share on other sites More sharing options...
Samalin Posted November 2, 2016 Share Posted November 2, 2016 A bout this game, but there is some problen in there. I`m livin Crimea. Link to comment Share on other sites More sharing options...
Serjulios Posted November 6, 2016 Share Posted November 6, 2016 Sanctions everywhere ) Link to comment Share on other sites More sharing options...
Alexellon21 Posted November 7, 2016 Share Posted November 7, 2016 I think that discussion DEAD! Link to comment Share on other sites More sharing options...
Eugene Nobilium Posted November 9, 2016 Share Posted November 9, 2016 Hello, I'm streaming broadcasts DST in the Russian community. But now I can not play, because: "Failed connecting to servers Klei" I live in Crimeahttps://www.youtube.com/user/DrrojaShow client_log.txt Link to comment Share on other sites More sharing options...
Alexellon21 Posted November 9, 2016 Share Posted November 9, 2016 Hello Nome, Did you making something with that error? Link to comment Share on other sites More sharing options...
DiTriy Posted November 10, 2016 Share Posted November 10, 2016 On 09.11.2016 at 10:20 PM, Alexellon21 said: Hello Nome, Did you making something with that error? Same question! Link to comment Share on other sites More sharing options...
Rendor Posted December 6, 2016 Share Posted December 6, 2016 @nome, any good news? Link to comment Share on other sites More sharing options...
everybodys_ded Posted December 30, 2016 Share Posted December 30, 2016 @nome, hi. So... I just want to ask you: is there any progress? I mean, this problem still won't let us play normaly. Crimea players can't log in since like... october? And nobody can tell us what to do, and how to solve such problem. Me and my friend just wanna play DsT, but we can't do it, coz "serever won't let him in". We love your creation, and... we'v, like... paid for this, but we can't play it, lol. So, yea, if there is any news about all this - please, tell us. Hope you'll hear. And... Happy new year Link to comment Share on other sites More sharing options...
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