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"This application is not supported on this computer. Installation has been disabled."

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4 replies to this topic

#1 Ajnayon

  • Junior Member

  • 11 posts

Posted 03 October 2012 - 03:36 PM

This is the message I receive upon trying to play the game with the newest build:"This application is not supported on this computer. Installation has been disabled."As far as I am aware, I should not be having this difficulty in installing and playing the game. My graphics card is not on the OpenGL blacklist for chrome, all my drivers are up to date, etc.My Dxdiag:OS: Windows 7 Home Premium 64-bit (6.1, Build 7601)Processor: Intel® Core™2 Quad CPU Q9000 @ 2.00 GHz (4 CPUs), ~2.0GHzMemory: 6144MB RAMGfx Card: GeForce GTM 260M (nVidia)Is there something I'm missing that would prevent me from installing/playing?

#2 Kevin

  • Man behind the curtain

  • 2062 posts

Posted 03 October 2012 - 11:21 PM

Hmmmm. I've never seen that error message before. When precisely does it happen? Is it when you click on the icon in your list of chrome apps?What happens if you try to reinstall the app from the chrome store?

#3 Excess

  • Burns Things

  • 1444 posts

Posted 04 October 2012 - 07:07 AM

I'm a little bit confused. Ajnayon, you've installed and played the game before just fine? This only happens with the newest build? Or are you just now trying (and failing) to install the App?
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#4 Ajnayon

  • Junior Member

  • 11 posts

Posted 05 October 2012 - 08:16 AM

I was able to access and install the app from the store on previous builds, but had other issues with the game (blank splash window after permissions screen).It happens when I bring the game up in the Chrome app store, where the normal "Install" button would be, but is now blanked/washed out.When I access the game from the chrome new window/tab, I receive the same error as before (a.k.a. the blank splash window), but I was previously able to access the game from the chrome store as well.Hope that answers your questions, sorry about the confusion.Edit: Just tried accessing it again, and it works. Awesome!Edit2: Got blank splash screen again after having it work and buying the game...what? (Note: this change happened with the newest build, 67268. It worked with the previous build, which I believe was close to 67096.)

Edited by Ajnayon, 05 October 2012 - 01:20 PM.

#5 Ajnayon

  • Junior Member

  • 11 posts

Posted 06 October 2012 - 08:31 AM

So, I found out a fix to my issue. Apparently, I can log in to the game only when I haven't pulled up another Google application, such as Gmail or any sort of Google search. If I do, I have to restart my machine, otherwise I get the blank splash screen.Hope this helps!