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Not sure of his setup or anything, or maybe this doesn't relate. It might sound silly but there were times playing my mouse would freeze or keyboard stopped working, and I found out it was just loose cord and/or broken and had to get it replaced. But I didn't realize it right away of course. I can only suggest to double check there's not a hardware issue going on or something silly like that. Although I guess if single player works fine for him, it's probably not that, I suppose?
 
In any case good luck to you both, and hope you find a solution.


http://forums.kleientertainment.com/topic/42820-general-cant-move-or-interract-with-the-game/ Someone else has this issue as well.

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