JanH

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  1. Hey everyone! As some of you may have heard, we recently joined forces with the talented folks at Slick Entertainment. This means that we will be hosting Slick's two-hour live art streams (with host Jesse "Jouste The Drawbarian" Turner) in addition to our weekly Thursday Klei dev casts. Come for The Drawbarian's speed drawing skills and character concepts, but stay for the searing hot art tips and blindfold drawing, every Tuesday at 4:00 PM PST. (12:00 AM UTC) Where is it? On Slick Entertainment's Twitch Channel here: https://www.twitch.tv/slickentertainmentinc Times 4:00 PM PST (Pacific Standard Time) 12:00 AM UTC (Coordinated Universal Time) Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com EDIT: We will be posting the finished art pieces on this thread every Tuesday after the live stream.
  2. Hey everyone, Jesse's Stream Smash art show is live now on Twitch (4:00 PM PDT to 6:00 PM Pacific Time) https://www.twitch.tv/slickentertainmentinc On today's stream, Jesse will be giving searing hot art tips, a draw-along sketch, as well as drawing blindfolded to close off the show - tune in, get Twitch username drawn, come draw with us and post your art on this thread!
  3. Thank you for the video and for the report - we will try to reproduce this on our end. Were you playing on a default game world or a customized game world? Also is iCloud enabled or disabled for your game?
  4. Sorry for the inconvenience. In order for us to look into this further, we will need your DxDiag.txt and log.txt files. You can generate your DxDiag.txt file by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104-how-can-i-find-my-dxdiag-file And you can find your log.txt file in your documents folder at Documents\Klei\DoNotStarve\log.txt
  5. Could you please provide us with your DxDiag.txt and log.txt files and we will investigate further. You can generate your DxDiag.txt file by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104 And you can find your log.txt file in your documents folder at Documents\Klei\DoNotStarve\log.txt
  6. Hey folks, During the early days of Don’t Starve Together’s development, we mentioned that those who had purchased Don’t Starve: Reign of Giants expansion would receive a special in-game gift for DST. Well, it’s finally here! As a thanks for your support, you can now enter your Reign of Giants CD key in Don’t Starve Together to redeem your Mini Monument special in-game item. To redeem your Don’t Starve Together Mini Monument in-game item: Right-click Don’t Starve on your Steam Game Library > View CD Key > Copy your Reign of Giants key. Launch Don’t Starve Together > click on the Redeem button (lower right-hand side) Enter your Reign of Giants code and hit submit to redeem your item. If successful, you’ll be able to open your gift and access it in-game! We hope that you like the exclusive, Reign of Giants Mini Monument gift item for Don't Starve Together!
  7. Hey everyone, if you missed our latest Rhymes with Play Dev Cast stream (Oxygen Not Included Early Access Launch) on Twitch, you can check out the video-on-demand replay here: Watch live video from KleiEntertainment on www.twitch.tv Be sure to check out the Rhymes With Play Dev Cast every Thursday at 3:30 PM (Pacific)!
  8. Here are some answers to the most frequently asked questions about Don't Starve Together. What is Don't Starve Together? What are the system requirements for Don't Starve Together? Who got Don't Starve Together for free? What if I bought Don't Starve before June, 3rd and haven't used my key yet? I bought Don't Starve from GOG, do I get Don't Starve Together on Steam? After June 3, will new purchases of Don’t Starve get Don’t Starve Together for free? What happens if I buy Don't Starve now? How does the friend copy work for Don't Starve Together? I registered for the closed beta; where's my invite/key? How many players can join/play on a server? Can I play Don't Starve Together with a controller/gamepad? Does Don't Starve Together have caves and ruins content? Does Don't Starve Together have an adventure mode? Does Don't Starve Together support Reign of Giants content? Can I stream or make videos of Don't Starve Together? Is Don't Starve Together coming to other platforms? Is Don't Starve Together coming to PlayStation 4? I have suggestions and feedback for the game, where should I put it? I found a bug in Don't Starve Together! Can you fix it? What is Don't Starve Together? Don't Starve Together is a stand-alone multiplayer expansion to Don't Starve. This is a separate game from Don’t Starve, and you are not required to own one to play the other. What are the system requirements for Don't Starve Together? Please note that when hosting a server, you'll need to ensure that your system surpasses the system requirements listed below. Clients however, should be able to join in and play on servers as long as they meet the system requirements. IntelChipsets (GMA Graphics Cards) There are some known issues running the game using Intel integrated chipsets (G33/G31, Q965/Q963 etc....) . If your GPU (graphics card) has the letters "GMA" in the model number, or has less than 256 MB of dedicated RAM, we are not able to support it. DEDICATED SERVER SYSTEM REQUIREMENTS OS: Windows Vista / Windows 7 / Windows 8 / Windows 10 / Linux Ubuntu 12.10 or higher Processor: 1.7+ GHz or better Memory: 1+ gigs of RAM RAM Hard Drive: 1+ GB HD space PC STEAM (Minimum) OS: Windows Vista / Windows 7 / Windows 8 / Windows 10 Processor: 1.7+ GHz or better Memory: 1+ gigs of RAM RAM Graphics: Radeon HD5450 or better; dedicated 256 MB or higher (GMA Cards not supported - See above) Shader Model: SM 3.0 (Please note that this is temporary and may change in future builds) DirectX®: 9.0c Hard Drive: 500 MB HD space Sound: 100% DirectX 9.0c compatible sound card and drivers Additional Notes: Not recommended for Intel GMA graphics cards MAC OS X (Minimum) OS: Lion (OSX 10.7.X) Processor: 2.0 GHz Intel Memory: 1+ GB RAM Graphics: NVidia or ATI graphics card, 256 MB Dedicated RAM or higher Network: Broadband Internet connection Hard Drive: 750 MB available space Additional Notes: Not recommended for Intel GMA graphics cards or Mac Minis or early-generation MacBooks LINUX + STEAM OS (Minimum) OS: Ubuntu 12.10 or Better Processor: 1.7+ GHz or better Memory: 1 GB RAM Graphics: Radeon HD5450 or better; 256 MB Dedicated RAM or higher Network: Broadband Internet connection Hard Drive: 750 MB available space Additional Notes: Not recommended for Intel GMA graphics cards Who got Don't Starve Together for free? Don't Starve Together was added to the original purchase of Don't Starve. This means, that if you purchased Don't Starve at any time before June 3rd, 2015 Don't Starve Together was included with your purchase. If you purchased Don't Starve Together separately before June 3rd, you were given an extra copy of the game at that time, and you will not be given another key for Don't Starve Together. What if I bought Don't Starve before June, 3rd and haven't used my key yet? If you purchased Don't Starve from the Humble Store, or from our website and never used your Steam key, just head over to Steam, and once you activate your key, you will find both Don't Starve and Don't Starve Together in your library. What happens if I buy Don't Starve now? If you buy Don't Starve now, you have the choice of buying just Don't Starve, or buying Don't Starve along with Don't Starve Together. Don't Starve Together is no longer being gifted to new purchases of Don't Starve. After June 3, 2015 will new purchases of Don’t Starve get Don’t Starve Together for free? No, we were only gifting a free copy of Don’t Starve Together on June 3rd, 2015. This means that June 2nd was the last day to qualify to receive Don’t Starve Together by purchasing Don’t Starve. I bought Don't Starve from GOG, do I get Don't Starve Together on Steam? If you had purchased Don't Starve from GOG before June 3rd, 2015, please contact us directly and provide us the game key that you received from GOG.com and we'll get it sorted out. How does the friend copy work for Don't Starve Together? Don’t Starve Together can be purchased for $14.99 (USD), which includes a giftable copy of Don’t Starve Together for your friend. You'll be able to send the gift copy of Don't Starve Together to your friend via Steam. More information about gifting can be found here: https://support.steampowered.com/kb_article.php?p_faqid=549 I registered for the closed beta; where's my invite/key? If you have registered for the closed beta using a valid email address and have not yet received your invite/key, please contact us directly and provide us the email address that you used to register for the closed beta. How many players can join/play on a server? We are supporting six-player client servers; however, dedicated servers can support more players. Can I play Don't Starve Together with a controller/gamepad? Yes! We have recently added full controller support to Don't Starve Together. Does Don't Starve Together have caves and ruins content? Caves and Ruins content are now available for Don't Starve Together. Check here to find out how to host your cave servers. If you would like to host forest as well as caves/ruins dedicated servers, please see our dedicated servers settings and quick start guides. Does Don't Starve Together have an adventure mode? Don't Starve Together does not have adventure mode at this time. Does Don't Starve Together support Reign of Giants content? We have added the vast majority of the content from the Reign of Giants expansion into Don’t Starve Together. Can I stream or make videos of Don't Starve Together? You sure can! We're pretty relaxed when it comes to YouTube and Streaming (Twitch, etc.) permissions. That being said, it would be super cool if things linked to http://store.steampowered.com/app/322330/, but it's not mandatory. You'll find more info about YouTube and Streaming video stuff in our player creation guidelines. Is Don't Starve Together coming to other platforms? Don't Starve Together is now available for PC, Mac OS X, Linux and PlayStation 4. We don't have any announced plans for Don't Starve Together on other platforms at this time. If anything changes, or if we have anything to announce, we will be sure to let everyone know. Sign up for the Don't Starve Together Newsletter for news, announcements, and updates on the game. Is Don't Starve Together coming to PlayStation 4? Yes it is! Don't Starve Together is now available on the PlayStation 4 via the PlayStation Store. I have suggestions and feedback for the game, where should I put it? Awesome! We welcome your suggestions for items, resources, and other stuff that you would like to see in Don't Starve Together. You should head over to the suggestions and feedback forum and let us know! I found a bug in Don't Starve Together! Can you fix it? If you think you've found a bug in Don't Starve Together, you should head over to our Bug Tracker and see if anyone else has had issue like your own. If yes, add to the discussion! If you can't find your issue, add a new one and we'll take a look at it as soon as we can.
  9. Sorry for the inconvenience folks - you will only need verify your game cache to resolve the issue. Should the issue persist though, please let us know and we will investigate further.
  10. Sorry for the inconvenience - if you verify your game cache, that should resolve the issue. Should the issue persist though, please let us know and we will investigate further.
  11. Sorry for the inconvenience - if you verify your game cache, that should resolve the issue. Should the issue persist though, please let us know and we will investigate further.
  12. Hey there, sorry for the inconvenience - if you verify your game cache, that should resolve the issue. Should the issue persist though, please let us know and we will investigate further.
  13. Hey there, sorry for the inconvenience - if you verify your game cache, that should resolve the issue. Should the issue persist though, please let us know and we will investigate further.
  14. Sorry for the inconvenience, we are aware of this bug and are looking to have this fixed in a future patch. Thank you for your patience.
  15. Hey there, it looks like you are missing key game files. In order to resolve this, you will only need to verify your game cache for Don't Starve on Steam. Here's how to do that: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
  16. Hi there, thanks for the report. Please post any other Don't Starve Together issues or bug reports on our DST Bug Tracker. Regarding your issue, please see our troubleshooting guide here: http://support.kleientertainment.com/customer/en/portal/articles/2799221
  17. Hey there, please see our troubleshooting guide here: http://support.kleientertainment.com/customer/en/portal/articles/2799221
  18. If you are on Windows 10, please see here: http://support.kleientertainment.com/customer/en/portal/articles/2799221 for troubleshooting steps.
  19. In order to better provide support, we will need more information about this. Could you please provide us with your client_log.txt and DxDiag.txt files? You can generate your DxDiag.txt by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104 And you can find your client_log.txt file in your documents folder at Documents\Klei\DoNotStarveTogether\client_log.txt
  20. It looks like you are on Windows 10. Please see the troubleshooting guide here: http://support.kleientertainment.com/customer/en/portal/articles/2799221
  21. First off, please ensure that your Windows User Account has the proper administrative permissions to allow the game to read/write on your hard drive. That being said, if resetting your key bindings does not fix the issue, another troubleshooting step you can try is going into your Documents folder for Don't Starve Together and deleting the "Profile" file. This will fully reset any changes or control settings that may have been changed or corrupted while playing. So if you go to Documents > Klei > DoNotStarveTogether > client_save > profile. Delete that "Profile" file and then launch Don't Starve Together once more.
  22. Be sure to join the Klei team on our official Twitch channel, where we will be showing off new features in the upcoming Agricultural Update for Oxygen Not Included! As always, the stream will be going live on Thursday, May 11th at 3:30 PM Pacific (10:30 PM UTC), only on the Rhymes with Play Dev Cast. Where is it? On our official Twitch channel here:http://www.twitch.tv/kleientertainment Times: 10:30 PM UTC (Coordinated Universal Time) 6:30 PM ET (East) 5:30 PM CT (Central) 4:30 PM MT (Mountain) When is it? Thursday, May 11th at 3:30 PM Pacific (10:30 PM UTC). Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com
  23. If you missed our latest Oxygen Not Included: Agricultural Upgrade preview stream on Twitch, check out the video-on-demand replay below: Watch live video from KleiEntertainment on www.twitch.tv Be sure to check out the Rhymes With Play Dev Cast every Thursday at 3:30 PM (Pacific)!