JanH

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Everything posted by JanH

  1. Hey everyone, on this week's SLICK/KLEI Art Stream, Jesse will be drawing DON'T STARVE fan art (from Slick's perspective) in addition to his searing hot art tips and blindfold drawing. As always it will be a two-hour show every Tuesday at 4:00 PM (PST) on Slick Entertainment's Twitch Channel. Where is it? On Slick Entertainment's Twitch Channel here:https://www.twitch.tv/slickentertainmentinc Times 4:00 PM PST (Pacific Standard Time) 12:00 AM UTC (Coordinated Universal Time) Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com Spread the word!
  2. Generally, missing strings error message pops up if the computer's graphics and/or audio drivers are out-of-date. Please ensure that your graphics card and audio drivers have been updated with the latest drivers. These are normally downloadable from the manufacturer's support/download website.
  3. Sorry to hear you're having trouble with the game. Please see our troubleshooting guide for solutions to just about every issue that won't allow you to play the game.Should the issue persist, please let us know.
  4. Can we get you to download and run the attached file below - this will reset your game's graphical settings to their default values. Should the issue persist after running the file - let us know and we will investigate further. OxygenNotIncluded_ResetSettings.reg
  5. Checking your log, it looks like you are currently running an outdated version of the game (Ver. 1.00 iOS). You can download the latest updates for Don't Starve: Pocket Edition from your Purchased Apps section on the App Store. Should the issue persist after installing the latest updates, please let us know.
  6. Hey there, we noticed that your GPU's drivers have not been updated since 2015. Please visit Intel's support/drivers site to download and install the latest drivers for your graphics card.
  7. On today's SLICK/KLEI Art Stream, Jesse will be drawing more Don't Starve Together fan art (from Slick's perspective) in addition to his searing hot art tips and blindfolded drawing. As always it will be a two-hour show starting at 4:00 PM (PDT) on Slick Entertainment's Twitch Channel. Where is it? On Slick Entertainment's Twitch Channel here:https://www.twitch.tv/slickentertainmentinc Times 4:00 PM PDT (Pacific Standard Time) 11:00 PM UTC (Coordinated Universal Time) Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com Spread the word!
  8. When you close a game, your Steam client syncs automatically as long as the Steam Cloud Synchronization option is enabled. First off, please ensure that you are logged into the same Steam account where you played the game previously. From there please ensure that Steam Cloud synchronization is enabled for Don't Starve: Go to your Steam games library and right-click on Don't Starve; choose "Properties" The "Properties" window will pop-up; click on the "Updates" Tab; Check "Enable Steam Cloud Synchronization for Don't Starve" and click on "Close."
  9. Hey folks, this is definitely odd. Could you please provide us with your log.txt file as well as your save file - we will investigate this further. You can find the log file in \Documents\Klei\DoNotStarve\log.txt And your save file in Documents\Klei\DoNotStarve\save\survival_N (where N represents the save file slot number)
  10. Hey there, could you try disabling or removing the mods to see if that makes a difference. With mods disabled and/or deleted, if the issue persists, please send us your log.txt file and we will investigate further. Log.txt is in your documents folder at \Documents\Klei\DoNotStarve
  11. Join the Klei team this Thursday, March 16th at 3:30 PM PDT (10:30 PM UTC), where we will be doing a brand new Don't Starve Together: A New Reign illustration live, only on the Rhymes with Play Dev Cast on Twitch. Where is it? On our official Twitch channel here:http://www.twitch.tv/kleientertainment Times: 11:30 PM UTC (Coordinated Universal Time) 6:30 PM ET (East) 5:30 PM CT (Central) 4:30 PM MT (Mountain) When is it? Thursday, March 16th at 3:30 PM PDT (10:30 PM UTC). Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com
  12. Hey there, the Thermal Upgrade update is not yet available on the live version of the game. If you would like to test it out before the live release, you can do so by following the steps here:
  13. Um

    Please see our networking and performance troubleshooting guide for resolutions to this: http://support.kleientertainment.com/customer/en/portal/articles/1941750-network-and-performance-troubleshooting-guide
  14. It looks like your game is having trouble connecting to our servers. Please see our connection troubleshooting guide for resolutions to issues with connections: http://support.kleientertainment.com/customer/en/portal/articles/1813164
  15. In addition to what Zillvr has provided, please ensure that your audio drivers have been updated to the latest version. Out-of-date drivers may cause issues with various software. Also, it may also be that any change to your option settings are not saved due to your Windows User Account not having the proper administrative permissions. Here's how to check: https://www.cnet.com/how-to/how-to-check-if-your-windows-10-account-is-administrator/
  16. Changed Status to Closed
  17. Please see our networking and performance troubleshooting guide for possible resolutions for the reported issue: http://support.kleientertainment.com/customer/en/portal/articles/1941750-network-and-performance-troubleshooting-guide Should the issue persist, please try disabling and/or deleting then unsubscribing your mods to see if that resolves the issue.
  18. Hey folks, during our latest Rhymes with Play Art Stream, we promised that we would post the Wilson and Reanimated Skeleton sketches that Toni and May were working on, so here they are! Be sure to check out our weekly live devcasts on Twitch for more behind-the-scenes, art streams, previews, and updates for Don't Starve Together and Oxygen Not Included.
  19. Could you please provide us with the contents of your log.txt file - you will find it in \Documents\Klei\DoNotStarve\log.txt
  20. Sorry to hear about this. I will discuss this with our PS4 developers.
  21. If you are able to reproduce the crash on your save file, could you please provide us with the full log.txt file - you will find this in your documents folder at Documents\Klei\DoNotStarve\log.txt
  22. Sorry to hear that you're having trouble with the game. Would you be able to provide us with the steps you were doing in the game world before the issue started happening? Also could you please send us a screenshot of the error/crash message that you have encountered - this may help us track down the cause of the issue.
  23. Hey everyone! As some of you may have heard, we recently joined forces with the talented folks at Slick Entertainment. This means that we will be hosting Slick's two-hour live art streams (with host Jesse "Jouste The Drawbarian" Turner) in addition to our weekly Thursday Klei dev casts. Come for The Drawbarian's speed drawing skills and character concepts, but stay for the searing hot art tips and blindfold drawing, every Tuesday at 4:00 PM PST. (12:00 AM UTC) Where is it? On Slick Entertainment's Twitch Channel here: https://www.twitch.tv/slickentertainmentinc Times 4:00 PM PST (Pacific Standard Time) 12:00 AM UTC (Coordinated Universal Time) Here's a handy tool to figure out what time that means for you:http://www.worldtimebuddy.com EDIT: We will be posting the finished art pieces on this thread every Tuesday after the live stream.
  24. Hey folks, if you missed the art stream earlier tonight, the finished sketches can be found here. And you can watch the video-on-demand replay below: Watch live video from KleiEntertainment on www.twitch.tv You can check out our Rhymes with Play Twitch Streams every Thursday at 3:30 PM Pacific Time. https://www.twitch.tv/kleientertainment And our weekly Slick/Klei Art Streams every Tuesday at 4:00 PM Pacific Time: https://www.twitch.tv/slickentertainmentinc